Outage report · Partial outage

Aircall outage on Sep 8, 2026

Outbound audio degradation for some SG customers

SeverityPartial outage
StartedSep 8, 2026, 05:50UTC
ResolvedSep 8, 2026, 08:51UTC
Duration3h 1m

What happened

Aircall reported a partial outage starting Sep 8, 2026, 05:50 UTC, affecting Inbound Calls, Outbound Calls. It was marked resolved at Sep 8, 2026, 08:51 UTC.

  • The incident lasted 3h 1m from first report to resolution.
  • It was the 2nd longest of 4 significant outages Aircall reported in the 12 months up to it.
  • Aircall had reported 3 other partial or major outages in the 90 days before it.
  • 6 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Aircall

We have confirmation that this has been resolved

Read Aircall's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Aircall started after this incident, so this report is based on Aircall's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Aircall's overall reliability

59.6/100

Aircall has a reliability score of 59.6/100, with 99.30% effective uptime and 17 incidents over the last 90 days.

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