Outage report · Partial outage
Aircall outage on Oct 29, 2026
Increased Platform Errors
What happened
Aircall reported a partial outage starting Oct 29, 2026, 21:12 UTC, affecting Inbound Calls, Conversation Center, Aircall Workspace (Web), Outbound Calls, Aircall Workspace (Desktop), Analytics, Aircall Mobile App (iOS), Call Routing & IVR and 3 more. It was marked resolved at Oct 29, 2026, 23:44 UTC.
- The incident lasted 2h 32m from first report to resolution.
- It was the 3rd longest of 4 significant outages Aircall reported in the 12 months up to it.
- Aircall had reported 5 other partial or major outages in the 90 days before it.
- 5 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Aircall
This incident has been resolved and the affected Aircall services are operating as expected. Our infrastructure provider has confirmed recovery on their side, and we’ve monitored our systems to verify service has remained stable. If you’re still seeing any issues, please contact Aircall Support and we’ll help right away.
What our independent monitoring saw
Our independent monitoring of Aircall started after this incident, so this report is based on Aircall's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Aircall's overall reliability
Aircall has a reliability score of 59.6/100, with 99.30% effective uptime and 17 incidents over the last 90 days.
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