Live status & reliability report
Mews status, outages & reliability
Mews is a cloud property management and hospitality operations platform founded in Prague, Czech Republic.
Data updated Nov 1, 2026 · score recalculated
Over the last 90 days Mews had 97.28% effective uptime across 30 status page incidents (13 partial or major outages), resolving them in 6h 39m on average.
Is Mews down right now?
No, Mews is up and running.
- Mews's status page reports all systems operational. Checked .
- All 3 Mews pages we check are responding. Checked .
90-day uptime
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Key facts about Mews's reliability
- Since May 29, 2026, the earliest date its published history covers, Mews published 50 incidents on its status page, 20 of them partial or major outages.
- Its longest outage on record in that time was “Downgraded Performance - Connector API - kiosks, printers, integrations are affected” on Oct 2, 2026, which lasted 2d 5h.
- The part of Mews most often affected was Mews Operations (15 of 50 incidents).
- Mews's 90-day uptime of 97.28% is below the average for hotel PMS platforms (99.25%).
- It resolves incidents more slowly than the typical hotel PMS: 6h 39m on average, against a median of 2h 39m.
Score breakdown
Incidents per month
- Major outage
- Partial outage
- Degraded
- Informational
Response time
Daily average response time of Mews's public pages, measured by our probes.
Not enough data yet — this chart fills in as our monitoring runs.
Score trend
Daily reliability score (rolling 90-day window).
Not enough data yet — this chart fills in as our monitoring runs.
Mews incident history (last 90 days)
- Major outageOct 29, 2026 · resolved in 1h 38m
Issues with login and slow performance
Affected: Mews Operations, Mews Guest Experience, Mews Open API
- Degraded performanceOct 28, 2026 · resolved in 1h 12m
Guest Messenger unavailable for some properties
Affected: Mews Guest Experience
- Degraded performanceOct 26, 2026 · resolved in 15h 4m
- Major outageOct 22, 2026 · resolved in 3h 28m
An issue with sending inventory updates to Booking.com
Affected: Mews Marketplace
- InformationalOct 21, 2026 · resolved in 9h 59m
- Partial outageOct 19, 2026 · resolved in 3h 13m
- Degraded performanceOct 19, 2026 · resolved in 10h 21m
Delays in accounting ledgers and trial balance updates
Affected: Mews Operations
- Partial outageOct 18, 2026 · resolved in 1h 17m
Issue with check in flow in Mews
Affected: Mews Operations
- Degraded performanceOct 15, 2026 · resolved in 6h 48m
- Degraded performanceOct 9, 2026 · resolved in 2h 10m
Italy: unable to add tax deducted payment in the new Billing screen
Affected: Mews Operations
- Partial outageOct 8, 2026 · resolved in 1h 26m
Updates to channel managers are delayed.
Affected: Mews Marketplace
- Partial outageOct 8, 2026 · resolved in <1m
- Degraded performanceOct 6, 2026 · resolved in 2h 13m
Some channel reservations with loyalty memberships are not being created
Affected: Mews Operations
- Partial outageOct 5, 2026 · resolved in 51m
- Partial outageOct 5, 2026 · resolved in 3h 48m
Delays in reservations and channel updates
Affected: Mews Marketplace
- Partial outageOct 2, 2026 · resolved in 2d 5h
Downgraded Performance - Connector API - kiosks, printers, integrations are affected
Affected: Mews Guest Experience, Mews Open API
- Degraded performanceOct 2, 2026 · resolved in 17m
Investigating issues with the provisioning of the Guest Messenger
Affected: Mews Guest Experience
- Degraded performanceSep 29, 2026 · resolved in 17h 4m
AI tooling degraded due to Claude and Azure Foundry outage
Affected: Mews Operations
- Partial outageSep 28, 2026 · resolved in 1h 46m
- InformationalSep 28, 2026 · resolved in 1d 20h
Affected: Mews Operations
- Degraded performanceSep 20, 2026 · resolved in 5h 13m
Affected: Mews Marketplace
- Degraded performanceSep 16, 2026 · resolved in 1d 3h
Affected: Support Chat Service
- Partial outageSep 9, 2026 · resolved in 1h 24m
- Partial outageSep 1, 2026 · resolved in 1h 36m
Italian Fiscal Printer Commands Failing in Mews Connector (Windows)
Affected: Mews Operations
- Degraded performanceAug 23, 2026 · resolved in 5h 41m
Delays sending availability and rate updates to Booking.com
Affected: Mews Marketplace
- Degraded performanceAug 22, 2026 · resolved in 4h 27m
Delays sending availability and rate updates to Booking.com
Affected: Mews Marketplace
- Degraded performanceAug 21, 2026 · resolved in 1h 59m
- Degraded performanceAug 18, 2026 · resolved in 1h 31m
Data Processing Delays - Mews Business Intelligence Affected
Affected: Mews Business Intelligence
- Degraded performanceAug 11, 2026 · resolved in 3h 18m
Investigating issues with Mews RMS and Atomize
Affected: Mews RMS (Atomize)
- Partial outageAug 8, 2026 · resolved in 7h 46m
Source: Mews status page · last checked
Our independent monitoring
We check these public Mews pages every 5 minutes. An outage is recorded after two consecutive failed checks.
| Page | Last check | Uptime (30d) | Avg response |
|---|---|---|---|
| Web app login | Up | 100% | 232 ms |
| Homepage | Up | 100% | 1325 ms |
| Connector API host | Up | 100% | 252 ms |
How Mews compares
Mews status FAQ
Is Mews down right now?
No, Mews is up and running. Mews's status page currently reports all systems operational, and all 3 of the Mews pages we check every five minutes are responding. This page updates automatically when that changes.
How reliable is Mews?
Mews has a reliability score of 35.0 out of 100, ranking #6 of 6 hotel PMS platforms. Over the last 90 days it had 97.28% effective uptime.
How often does Mews have outages?
Mews published 30 incidents on its status page in the last 90 days (13 partial or major outages) and 50 in the past 12 months.
How long do Mews outages last?
Mews resolves incidents in 6h 39m on average. Its longest outage in the past year lasted 2d 5h, on Oct 2, 2026.
Does Mews have a status page?
Yes. Mews's official status page is status.mews.com. We read it every five minutes and keep its full incident history.