Business Phone Systems · reliability comparison
Aircall vs net2phone: which is more reliable? (2026)
net2phone is more reliable than Aircall, scoring 81.1 vs 59.6 out of 100. Over the last 90 days Aircall reported 17 incidents and net2phone reported 1, with effective uptime of 99.30% and 99.89% respectively. Aircall resolves incidents faster on average (4h 25m).
Data updated Nov 1, 2026 · How we score
| Metric | Aircall | net2phone |
|---|---|---|
| Reliability score | 59.6 | 81.1 |
| Rank (business phone systems) | #12 | #6 |
| Uptime (90 days) | 99.30% | 99.89% |
| Incidents (90 days) | 17 | 1 |
| Partial / major outages | 6 | 0 |
| Avg time to resolve | 4h 25m | 14h 35m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Aircall and net2phone differ
- Aircall reported 17× as many incidents as net2phone over the last 90 days (17 vs 1).
- Aircall had 6 partial or major outages, compared with 0 for net2phone.
- Aircall fixes problems faster: 4h 25m on average, against 14h 35m for net2phone (3.3× quicker).
- Aircall's longest outage on record lasted 8h 46m (Jun 19, 2026); net2phone's lasted 16m (Nov 21, 2025).
90-day uptime
Aircall
net2phone
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Aircall incidents
- Partial outageOct 29, 2026 · resolved in 2h 32m
Increased Platform Errorsofficial update ↗
Affected: Inbound Calls, Conversation Center, Aircall Workspace (Web), Outbound Calls, Aircall Workspace (Desktop), Analytics +5 more
- Degraded performanceOct 17, 2026 · resolved in 1h 34m
Users with connectivity issues
Affected: Aircall Workspace (Web), Aircall Workspace (Desktop), Aircall Mobile App (iOS), Aircall Mobile App (Android), Aircall Chrome Extension
- Partial outageOct 13, 2026 · resolved in 41m
Affected: Inbound Calls, Conversation Center, Aircall Workspace (Web), Outbound Calls, Aircall Workspace (Desktop), Analytics +1 more
- Partial outageOct 12, 2026 · resolved in 49m
Affected: Inbound Calls, Outbound Calls
- Degraded performanceOct 7, 2026 · resolved in 1d 3h
Partner Integrations Not Receiving Call Events
Affected: Other Integrations
- Degraded performanceOct 5, 2026 · resolved in 1h 1m
Intermittent calls and SMS failures on a subset of French and Spanish numbers
Affected: Inbound Calls, Inbound Messaging (SMS/MMS), Outbound Calls, Outbound Messaging (SMS/MMS), eSIM
Recent net2phone incidents
- MaintenanceOct 22, 2026 · resolved in 3d 23h
Net2phone 1.0 Portal Maintenance
Affected: net2phone 1.0 Admin Portal
- Degraded performanceOct 21, 2026 · resolved in 14h 35m
net2phone 1.0 portal maintenance
Affected: net2phone 1.0 Admin Portal
Other business phone systems to consider
- Grasshopper · #1 · 99.96% uptime
- JustCall · #2 · 99.96% uptime
- CloudTalk · #3 · 99.91% uptime
- GoTo Connect · #4 · 99.87% uptime