Live status & reliability report

GoTo Connect status, outages & reliability

GoTo Connect is the cloud phone system from GoTo (formerly LogMeIn), based in Boston, Massachusetts.

Data updated Nov 1, 2026 · score recalculated

Over the last 90 days GoTo Connect had 99.87% effective uptime across 3 status page incidents (3 partial or major outages), resolving them in 1h 46m on average.

87.9/100Reliability scoreVisit GoTo Connect ↗

Is GoTo Connect down right now?

No, GoTo Connect is up and running.

  • GoTo Connect's status page reports all systems operational. Checked .
  • All 2 GoTo Connect pages we check are responding. Checked .

Official GoTo Connect status page ↗

Uptime (90d)99.87%2h 39m weighted downtime
Incidents (90d)31.0 per 30 days
Major / partial outages3
Avg time to resolve1h 46m
Outages we detected0by our independent probes

90-day uptime

Aug 5, 2026 – Sep 7, 2026: no incidentsSep 8, 2026: 98.18% uptime, 1 incident (Partial outage)Sep 9, 2026 – Sep 22, 2026: no incidentsSep 23, 2026: 92.62% uptime, 1 incident (Partial outage)Sep 24, 2026 – Oct 21, 2026: no incidentsOct 22, 2026: 98.12% uptime, 1 incident (Partial outage)Oct 23, 2026 – Nov 2, 2026: no incidents
90 days ago99.877% average daily uptimeToday
  • No incidents
  • Degraded
  • Partial outage
  • Major outage
  • No data

Key facts about GoTo Connect's reliability

  • Over the past 12 months, GoTo Connect published 19 incidents on its status page, 18 of them partial or major outages.
  • Its longest outage on record in that time was “Pro and Central - Outlook and Microsoft 365” on Jan 22, 2026, which lasted 23h 54m.
  • The part of GoTo Connect most often affected was VoIP Calls - GoTo Connect Web (10 of 19 incidents).
  • GoTo Connect reported 3 incidents in the last 90 days, down from 6 in the 90 days before.
  • Incidents most often began on a Wednesday (6 of 19, UTC).
  • GoTo Connect's 90-day uptime of 99.87% is above the average for business phone systems (99.72%).
  • It resolves incidents faster than the typical business phone system: 1h 46m on average, against a median of 3h 16m.

Score breakdown

Uptime · 40% weight
88
99.877% effective uptime
Incident frequency · 20% weight
78
1.00 weighted incidents per 30 days
Time to resolve · 20% weight
86
1h 46m average
Transparency · 20% weight
100
No unreported outages detected

How the score is calculated →

Incidents per month

012341 partial outage incident1Dec4 partial outage incidents4Jan ’261 informational incident1Feb1 partial outage incident1Mar3 partial outage incidents3Apr3 partial outage incidents3May1 partial outage incident1Jun2 partial outage incidents2JulAug2 partial outage incidents2Sep1 partial outage incident1OctNov
  • Major outage
  • Partial outage
  • Degraded
  • Informational

Response time

Daily average response time of GoTo Connect's public pages, measured by our probes.

0ms523ms1045msNov 1, 2026: 643msNov 2, 2026: 950msNov 1, 2026Nov 2, 2026

Score trend

Daily reliability score (rolling 90-day window).

050100Nov 1, 2026: 87.9Nov 2, 2026: 87.9Nov 1, 2026Nov 2, 2026

GoTo Connect incident history (last 90 days)

Source: GoTo Connect status page · last checked · Subscribe via RSS

Our independent monitoring

We check these public GoTo Connect pages every 5 minutes. An outage is recorded after two consecutive failed checks.

PageLast checkUptime (30d)Avg response
GoTo appUp 100%1303 ms
Support siteUp 100%362 ms

How GoTo Connect compares

Most reliable GoTo Connect alternatives →

GoTo Connect status FAQ

Is GoTo Connect down right now?

No, GoTo Connect is up and running. GoTo Connect's status page currently reports all systems operational, and all 2 of the GoTo Connect pages we check every five minutes are responding. This page updates automatically when that changes.

How reliable is GoTo Connect?

GoTo Connect has a reliability score of 87.9 out of 100, ranking #4 of 13 business phone systems. Over the last 90 days it had 99.87% effective uptime.

How often does GoTo Connect have outages?

GoTo Connect published 3 incidents on its status page in the last 90 days (3 partial or major outages) and 19 in the past 12 months.

How long do GoTo Connect outages last?

GoTo Connect resolves incidents in 1h 46m on average. Its longest outage in the past year lasted 23h 54m, on Jan 22, 2026.

Does GoTo Connect have a status page?

Yes. GoTo Connect's official status page is status.goto.com. We read it every five minutes and keep its full incident history.