Project Management Software · reliability comparison
Basecamp vs Jira: which is more reliable? (2026)
Basecamp is more reliable than Jira, scoring 87.8 vs 61.1 out of 100. Over the last 90 days Basecamp reported 9 incidents and Jira reported 15, with effective uptime of 99.95% and 99.22% respectively. Basecamp resolves incidents faster on average (11m).
Data updated Nov 2, 2026 · How we score
| Metric | Basecamp | Jira |
|---|---|---|
| Reliability score | 87.8 | 61.1 |
| Rank (project management tools) | #4 | #8 |
| Uptime (90 days) | 99.95% | 99.22% |
| Incidents (90 days) | 9 | 15 |
| Partial / major outages | 8 | 7 |
| Avg time to resolve | 11m | 2h 55m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Basecamp and Jira differ
- Jira reported 67% more incidents than Basecamp over the last 90 days (15 vs 9).
- Basecamp had 8 partial or major outages, compared with 7 for Jira.
- Basecamp fixes problems faster: 11m on average, against 2h 55m for Jira (16.6× quicker).
- Basecamp's longest outage on record lasted 24m (Sep 29, 2026); Jira's lasted 3d (Jun 19, 2026).
90-day uptime
Basecamp
Jira
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Basecamp incidents
- Major outageOct 21, 2026 · resolved in 6m
Affected: Basecamp Classic
- Major outageOct 20, 2026 · resolved in 6m
Affected: Campfire
- Major outageSep 29, 2026 · resolved in 7m
Affected: Campfire
- Major outageSep 29, 2026 · resolved in 16m
Affected: Campfire
- Major outageSep 29, 2026 · resolved in 16m
Affected: Basecamp Classic
- Major outageSep 29, 2026 · resolved in 24m
Affected: Basecamp 5, HEY
Recent Jira incidents
- Partial outageNov 2, 2026 · resolved in 28m
Fields missing across Jira Work Items for some users
Affected: Viewing content, Search, Automation for Jira
- Degraded performanceOct 21, 2026 · resolved in 1h 16m
Jira - Project Sidebar Loading Degradation
Affected: Viewing content
- Partial outageOct 1, 2026 · resolved in 4h 56m
Job processing and scheduling is degraded affecting multiple Atlassian productsofficial update ↗
Affected: Notifications, Automation for Jira
- Degraded performanceSep 24, 2026 · resolved in 1h 59m
Degraded Performance Viewing Issues and Boards
Affected: Viewing content, Create and edit
- InformationalSep 24, 2026 · resolved in 2h 54m
Degraded Performance Accessing Jira
Affected: Viewing content
- Degraded performanceSep 11, 2026 · resolved in 51m
Degraded performance affecting Jira Software and Jira Service Management
Affected: Viewing content
Other project management tools to consider
- Teamwork.com · #1 · 100% uptime
- Hive · #2 · 99.96% uptime
- Linear · #3 · 99.92% uptime
- Wrike · #5 · 100% uptime
See the full most reliable project management software ranking →