Outage report · Partial outage

Jira outage on Oct 1, 2026

Job processing and scheduling is degraded affecting multiple Atlassian products

SeverityPartial outage

StartedOct 1, 2026, 02:55UTC

ResolvedOct 1, 2026, 07:51UTC

Duration4h 56m

What happened

Jira reported a partial outage starting Oct 1, 2026, 02:55 UTC, affecting Notifications, Automation for Jira. It was marked resolved at Oct 1, 2026, 07:51 UTC.

The incident lasted 4h 56m from first report to resolution.
Jira had reported 6 other partial or major outages in the 90 days before it.
12 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Jira

### Summary On October 1, 2026, between 01:00 and 07:25 UTC, degraded job processing and scheduling impacted Atlassian products including Bitbucket Cloud, Confluence, Forge apps, Jira, and Jira Service Management in all commercial cloud regions. This caused delayed or missed background tasks, such as email-to-ticket processing and scheduled pipelines; interactive product use was not affected. The event was triggered when an unexpected volume of scheduled tasks became due simultaneously, overwhelming our shared job scheduling platform. Automated monitoring detected the incident within three minutes. Recovery began around 03:45 UTC as engineering scaled capacity and the platform worked through the backlog, with full resolution reached in 6 hours and 25 minutes. ### IMPACT Most scheduled tasks stopped running at 01:00 UTC and resumed from about 03:45 UTC. Most delayed work had caught up by about 06:00 UTC, and the remaining delays had cleared by 07:25 UTC. Across affected products:

Read Jira's official incident report ↗