Live status & reliability report
Box status, outages & reliability
Box is a cloud content management and file sharing platform from Box, Inc., based in Redwood City, California.
Data updated Nov 1, 2026 · score recalculated
Over the last 90 days Box had 97.88% effective uptime across 18 status page incidents (15 partial or major outages), resolving them in 5h 1m on average.
Is Box down right now?
No, Box is up and running.
- Box's status page reports all systems operational. Checked .
- All 3 Box pages we check are responding. Checked .
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90-day uptime
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Key facts about Box's reliability
- Since Dec 18, 2025, the earliest date its published history covers, Box published 50 incidents on its status page, 43 of them partial or major outages.
- Its longest outage on record in that time was “[Medium] Issue with multiple reports” on Sep 30, 2026, which lasted 3d.
- The part of Box most often affected was Uploads/Downloads (12 of 50 incidents).
- Box reported 18 incidents in the last 90 days, up from 16 in the 90 days before.
- Incidents most often began on a Thursday (13 of 50, UTC).
- Box's 90-day uptime of 97.88% is below the average for cloud storage & office suites (99.58%).
Score breakdown
Incidents per month
- Major outage
- Partial outage
- Degraded
- Informational
Response time
Daily average response time of Box's public pages, measured by our probes.
Not enough data yet — this chart fills in as our monitoring runs.
Score trend
Daily reliability score (rolling 90-day window).
Not enough data yet — this chart fills in as our monitoring runs.
Box incident history (last 90 days)
- Partial outageOct 20, 2026 · resolved in 1h 29m
[Medium] Issue with multiple Box Services
Affected: Content API, Uploads/Downloads, Box Sign, Box Sign
- Partial outageOct 15, 2026 · resolved in 4h 11m
[Major] Issue with Box Driveofficial update ↗
Affected: Box Drive
- Major outageOct 8, 2026 · resolved in 5m
[Critical] Issues with Multiple Box Services
Affected: Content API, Login/SSO, Web Application, Content Preview, Uploads/Downloads, Authentication (OAuth 2.0 / JWT) +17 more
- Partial outageOct 8, 2026 · resolved in 2h 6m
[Medium] Issue with Enterprise Event Reportsofficial update ↗
Affected: Events API, Enterprise Reports
- Partial outageOct 2, 2026 · resolved in <1m
- Partial outageSep 30, 2026 · resolved in 4d 20h
[Medium] Issue with multiple reportsofficial update ↗
Affected: Enterprise Reports
- Major outageSep 29, 2026 · resolved in 1h 14m
[Critical] Issues with All Files Page, Box Notes, API calls, logins and downloadsofficial update ↗
- Partial outageSep 28, 2026 · resolved in 28m
[Medium] Issues with Box Notes
Affected: Web Application
- Degraded performanceSep 4, 2026 · resolved in 53m
[Minor] Issue with Admin Reporting
Affected: Enterprise Reports
- Partial outageAug 28, 2026 · resolved in 1h 40m
[Medium] Issues with Box Hubs Shared Links
Affected: Box Hubs
- Major outageAug 25, 2026 · resolved in 44m
[Critical] Issue with Downloadsofficial update ↗
Affected: Uploads/Downloads, Uploads/Downloads, Japan, Japan/Singapore, Singapore
- Partial outageAug 24, 2026 · resolved in 41m
Affected: Uploads/Downloads, Uploads/Downloads
- Degraded performanceAug 24, 2026 · resolved in <1m
- Partial outageAug 20, 2026 · resolved in 1h 13m
[Medium] Issue with Microsoft Office Integration and Box Edit
Affected: Microsoft Office Integration, Box Edit / Tools
- Partial outageAug 19, 2026 · resolved in <1m
- Degraded performanceAug 19, 2026 · resolved in 25m
[Minor] Issues with All Files Page
Affected: Files Page
- Partial outageAug 7, 2026 · resolved in 2h 39m
[Medium] Issues affecting multiple Box servicesofficial update ↗
Affected: Content API, Login/SSO, Login/SSO, Uploads/Downloads, Authentication (OAuth 2.0 / JWT), Box Sign +1 more
- Partial outageAug 4, 2026 · resolved in 22m
[Medium] Issues with Uploads and Downloads
Affected: Uploads/Downloads, Uploads/Downloads
Source: Box status page · last checked · Subscribe via RSS
Our independent monitoring
We check these public Box pages every 5 minutes. An outage is recorded after two consecutive failed checks.
| Page | Last check | Uptime (30d) | Avg response |
|---|---|---|---|
| Login page | Up | 100% | 676 ms |
| Homepage | Up | 100% | 773 ms |
| Box API | Up | 100% | 406 ms |
How Box compares
Box status FAQ
Is Box down right now?
No, Box is up and running. Box's status page currently reports all systems operational, and all 3 of the Box pages we check every five minutes are responding. This page updates automatically when that changes.
How reliable is Box?
Box has a reliability score of 42.1 out of 100, ranking #10 of 10 cloud storage & office suites. Over the last 90 days it had 97.88% effective uptime.
How often does Box have outages?
Box published 18 incidents on its status page in the last 90 days (15 partial or major outages) and 50 in the past 12 months.
How long do Box outages last?
Box resolves incidents in 5h 1m on average. Its longest outage in the past year lasted 3d, on Sep 30, 2026.
Does Box have a status page?
Yes. Box's official status page is status.box.com. We read it every five minutes and keep its full incident history.