Cloud Storage & Office Suites · reliability comparison
Box vs Egnyte: which is more reliable? (2026)
Egnyte is more reliable than Box, scoring 92.7 vs 42.1 out of 100. Over the last 90 days Box reported 18 incidents and Egnyte reported 3, with effective uptime of 97.88% and 99.94% respectively. Egnyte resolves incidents faster on average (53m).
Data updated Nov 1, 2026 · How we score
| Metric | Box | Egnyte |
|---|---|---|
| Reliability score | 42.1 | 92.7 |
| Rank (cloud storage & office suites) | #10 | #4 |
| Uptime (90 days) | 97.88% | 99.94% |
| Incidents (90 days) | 18 | 3 |
| Partial / major outages | 15 | 2 |
| Avg time to resolve | 5h 1m | 53m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Box and Egnyte differ
- Box reported 6× as many incidents as Egnyte over the last 90 days (18 vs 3).
- Box had 15 partial or major outages, compared with 2 for Egnyte.
- Egnyte fixes problems faster: 53m on average, against 5h 1m for Box (5.7× quicker).
- Box's longest outage on record lasted 3d (Sep 30, 2026); Egnyte's lasted 2d 23h (Mar 16, 2026).
90-day uptime
Box
Egnyte
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Box incidents
- Partial outageOct 20, 2026 · resolved in 1h 29m
[Medium] Issue with multiple Box Services
Affected: Content API, Uploads/Downloads, Box Sign, Box Sign
- Partial outageOct 15, 2026 · resolved in 4h 11m
[Major] Issue with Box Driveofficial update ↗
Affected: Box Drive
- Major outageOct 8, 2026 · resolved in 5m
[Critical] Issues with Multiple Box Services
Affected: Content API, Login/SSO, Web Application, Content Preview, Uploads/Downloads, Authentication (OAuth 2.0 / JWT) +17 more
- Partial outageOct 8, 2026 · resolved in 2h 6m
[Medium] Issue with Enterprise Event Reportsofficial update ↗
Affected: Events API, Enterprise Reports
- Partial outageOct 2, 2026 · resolved in <1m
- Partial outageSep 30, 2026 · resolved in 4d 20h
[Medium] Issue with multiple reportsofficial update ↗
Affected: Enterprise Reports
Recent Egnyte incidents
- Partial outageOct 7, 2026 · resolved in 56m
Intermittent issues with Cloud Migration Manager
Affected: Migration Services
- Partial outageOct 6, 2026 · resolved in 1h 13m
Affected: Sync
- Degraded performanceSep 3, 2026 · resolved in 31m
Intermittent issues in Egnyte Secure & Govern (US region)
Affected: Web UI
Other cloud storage & office suites to consider
- Tresorit · #1 · 100% uptime
- SugarSync · #2 · 100% uptime
- ShareFile · #3 · 99.99% uptime
- Dropbox · #5 · 99.88% uptime
See the full most reliable cloud storage & office suites ranking →