Live status & reliability report
ShareFile status, outages & reliability
ShareFile is a secure file sharing and client portal service for businesses, owned by Progress Software since 2024 (formerly Citrix ShareFile).
Data updated Nov 1, 2026 · score recalculated
Over the last 90 days ShareFile had 99.99% effective uptime across 3 status page incidents, resolving them in 1h 17m on average.
Is ShareFile down right now?
No, ShareFile is up and running.
- ShareFile's status page reports all systems operational. Checked .
- All 3 ShareFile pages we check are responding. Checked .
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90-day uptime
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Key facts about ShareFile's reliability
- Over the past 12 months, ShareFile published 16 incidents on its status page, 1 of them partial or major outages.
- Its longest outage on record in that time was “RightSignature / eSignature uploads are failing.” on Jun 30, 2026, which lasted 2h 47m.
- The part of ShareFile most often affected was ShareFile® (10 of 16 incidents).
- Incidents most often began on a Tuesday (4 of 16, UTC).
- ShareFile's 90-day uptime of 99.99% is above the average for cloud storage & office suites (99.58%).
- It resolves incidents faster than the typical cloud storage & office suite: 1h 17m on average, against a median of 4h 57m.
Score breakdown
Incidents per month
- Major outage
- Partial outage
- Degraded
- Informational
Response time
Daily average response time of ShareFile's public pages, measured by our probes.
Not enough data yet — this chart fills in as our monitoring runs.
Score trend
Daily reliability score (rolling 90-day window).
Not enough data yet — this chart fills in as our monitoring runs.
ShareFile incident history (last 90 days)
- InformationalSep 21, 2026 · resolved in 5h
Some ShareFile customers may be experiencing issues with their ShareFile account
Affected: ShareFile®
- Degraded performanceSep 9, 2026 · resolved in 1h 16m
Affected: ShareFile®
- InformationalSep 1, 2026 · resolved in <1m
Automated workflow email notifications disabled
Affected: ShareFile®
Source: ShareFile status page · last checked · Subscribe via RSS
Our independent monitoring
We check these public ShareFile pages every 5 minutes. An outage is recorded after two consecutive failed checks.
| Page | Last check | Uptime (30d) | Avg response |
|---|---|---|---|
| Homepage | Up | 100% | 247 ms |
| ShareFile API | Up | 100% | 401 ms |
| API documentation | Up | 100% | 455 ms |
How ShareFile compares
ShareFile status FAQ
Is ShareFile down right now?
No, ShareFile is up and running. ShareFile's status page currently reports all systems operational, and all 3 of the ShareFile pages we check every five minutes are responding. This page updates automatically when that changes.
How reliable is ShareFile?
ShareFile has a reliability score of 96.0 out of 100, ranking #3 of 10 cloud storage & office suites. Over the last 90 days it had 99.99% effective uptime.
How often does ShareFile have outages?
ShareFile published 3 incidents on its status page in the last 90 days (0 partial or major outages) and 16 in the past 12 months.
How long do ShareFile outages last?
ShareFile resolves incidents in 1h 17m on average. Its longest outage in the past year lasted 2h 47m, on Jun 30, 2026.
Does ShareFile have a status page?
Yes. ShareFile's official status page is status.sharefile.com. We read it every five minutes and keep its full incident history.