Live status & reliability report
Lightspeed Restaurant status, outages & reliability
Lightspeed Restaurant is the hospitality point-of-sale product line (K-, L-, G- and O-Series) of Montreal-based Lightspeed Commerce.
Data updated Nov 1, 2026 · score recalculated
Over the last 90 days Lightspeed Restaurant had 96.84% effective uptime across 23 status page incidents (4 partial or major outages), resolving them in 19h 14m on average.
Is Lightspeed Restaurant down right now?
Lightspeed Restaurant is having problems right now.
- Lightspeed Restaurant's status page reports degraded performance. Checked .
- All 3 Lightspeed Restaurant pages we check are responding. Checked .
- Degraded performanceongoing for 4d 19h (as of this update)
Restaurant O-Series: Accounting Integration Delays
Most venues should have seen their data syncs catch up by now, we are aware that some venues are still being cleared through by the system.
90-day uptime
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Key facts about Lightspeed Restaurant's reliability
- Since Jul 1, 2026, the earliest date its published history covers, Lightspeed Restaurant published 35 incidents on its status page, 9 of them partial or major outages.
- Its longest outage on record in that time was “Issues with Online orders and stale reports” on Oct 1, 2026, which lasted 9h 18m.
- The part of Lightspeed Restaurant most often affected was Lightspeed Payments (9 of 35 incidents).
- Incidents most often began on a Wednesday (10 of 35, UTC).
- Lightspeed Restaurant's 90-day uptime of 96.84% is below the average for restaurant POS systems (99.20%).
- It resolves incidents more slowly than the typical restaurant POS system: 19h 14m on average, against a median of 6h 54m.
Score breakdown
Incidents per month
- Major outage
- Partial outage
- Degraded
- Informational
Response time
Daily average response time of Lightspeed Restaurant's public pages, measured by our probes.
Not enough data yet — this chart fills in as our monitoring runs.
Score trend
Daily reliability score (rolling 90-day window).
Not enough data yet — this chart fills in as our monitoring runs.
Components currently affected
- Accounting Integrations: degraded performance
Lightspeed Restaurant incident history (last 90 days)
- Degraded performanceOct 28, 2026 · ongoing
Restaurant O-Series: Accounting Integration Delays
Affected: Accounting Integrations
- Degraded performanceOct 26, 2026 · resolved in 5h 6m
Delayed Hospitality payout reporting
Affected: Lightspeed Payments, Lightspeed Payments
- InformationalOct 20, 2026 · resolved in <1m
- Degraded performanceOct 17, 2026 · resolved in 5h 26m
Affected: Sales History
- Partial outageOct 16, 2026 · resolved in 30m
Store credit issue causing sale errors
Affected: Customer Management
- Degraded performanceOct 16, 2026 · resolved in 3d 15h
LS Pay Payment processing degraded for R-series, C-series and few L-series
Affected: Lightspeed Payments
- Degraded performanceOct 7, 2026 · resolved in 24m
Payments approved but not syncing to POS/ Not closing tables.
Affected: POS, Payments
- Degraded performanceOct 7, 2026 · resolved in 1d 22h
Lightspeed Restaurant (K-Series)
Affected: POS
- Degraded performanceOct 1, 2026 · resolved in 23h 28m
Stale/Missing Data in Backoffice Reports
Affected: Back Office - Reporting
- Partial outageOct 1, 2026 · resolved in 9h 18m
Issues with Online orders and stale reports
Affected: Back Office - Reporting, API (incl. Online Orders), Order Anywhere, Lightspeed Payments, Reservations
- Partial outageSep 25, 2026 · resolved in 7m
Purchase Order Variant Selector Not Appearing
Affected: Inventory
- Degraded performanceSep 25, 2026 · resolved in 35m
K-Series local payment processing degraded
Affected: Lightspeed Payments
- Degraded performanceSep 23, 2026 · resolved in 14m
Brand Portals - Degraded Performance
Affected: The Brand Platform
- InformationalSep 14, 2026 · resolved in 1d 3h
Degraded service - French support line
Affected: Phone Support
- Degraded performanceSep 10, 2026 · resolved in <1m
- Degraded performanceSep 9, 2026 · resolved in 1d
Lightspeed Payments (K-Series): Some CA merchants are unable to process AMEX payments
Affected: Lightspeed Payments
- InformationalSep 7, 2026 · resolved in <1m
K-Series Cloud payment processing issue affecting some merchants
- Degraded performanceSep 3, 2026 · resolved in 8h 31m
X-Series: On-Account payments not updating
Affected: Setup
- Partial outageSep 1, 2026 · resolved in 15m
Restaurant O-Series: API intermittently failing requests
Affected: API
- Degraded performanceAug 19, 2026 · resolved in 40d
Lightspeed Restaurant (O-Series): Some older network printers not printing on iOS POS 3.16.0
Affected: POS
- Degraded performanceAug 15, 2026 · resolved in 1d 17h
Affected: Lightspeed Payments
- Degraded performanceAug 6, 2026 · resolved in 2d 4h
Delays - Entities Results Outdated / Lagging
Affected: Customer Management, Inventory, Products
- Degraded performanceAug 4, 2026 · resolved in 3h 13m
Newly created sales are not appearing in Sales History or updating stock adjustments.
Affected: Inventory, Sales History
Source: Lightspeed Restaurant status page · last checked
Our independent monitoring
We check these public Lightspeed Restaurant pages every 5 minutes. An outage is recorded after two consecutive failed checks.
| Page | Last check | Uptime (30d) | Avg response |
|---|---|---|---|
| Account login | Up | 100% | 838 ms |
| Login portal | Up | 100% | 261 ms |
| Restaurant product page | Up | 100% | 330 ms |
How Lightspeed Restaurant compares
96.84% vs 100% uptime
Lightspeed Restaurant vs SpotOn96.84% vs 100% uptime
Lightspeed Restaurant vs Loyverse96.84% vs 99.91% uptime
Lightspeed Restaurant vs Clover96.84% vs 99.88% uptime
Lightspeed Restaurant vs Epos Now96.84% vs 99.86% uptime
Lightspeed Restaurant vs Revel Systems96.84% vs 99.84% uptime
Lightspeed Restaurant status FAQ
Is Lightspeed Restaurant down right now?
Lightspeed Restaurant is having problems right now. Lightspeed Restaurant's status page currently reports an active issue, and all 3 of the Lightspeed Restaurant pages we check every five minutes are responding. This page updates automatically when that changes.
How reliable is Lightspeed Restaurant?
Lightspeed Restaurant has a reliability score of 30.9 out of 100, ranking #15 of 15 restaurant POS systems. Over the last 90 days it had 96.84% effective uptime.
How often does Lightspeed Restaurant have outages?
Lightspeed Restaurant published 23 incidents on its status page in the last 90 days (4 partial or major outages) and 35 in the past 12 months.
How long do Lightspeed Restaurant outages last?
Lightspeed Restaurant resolves incidents in 19h 14m on average. Its longest outage in the past year lasted 9h 18m, on Oct 1, 2026.
Does Lightspeed Restaurant have a status page?
Yes. Lightspeed Restaurant's official status page is status.lightspeedhq.com. We read it every five minutes and keep its full incident history.