Restaurant POS · reliability comparison
Lightspeed Restaurant vs Revel Systems: which is more reliable? (2026)
Revel Systems is more reliable than Lightspeed Restaurant, scoring 82.9 vs 30.9 out of 100. Over the last 90 days Lightspeed Restaurant reported 23 incidents and Revel Systems reported 2, with effective uptime of 96.84% and 99.84% respectively. Revel Systems resolves incidents faster on average (6h 54m).
Data updated Nov 1, 2026 · How we score
| Metric | Lightspeed Restaurant | Revel Systems |
|---|---|---|
| Reliability score | 30.9 | 82.9 |
| Rank (restaurant POS systems) | #16 | #6 |
| Uptime (90 days) | 96.84% | 99.84% |
| Incidents (90 days) | 23 | 2 |
| Partial / major outages | 4 | 1 |
| Avg time to resolve | 19h 14m | 6h 54m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Lightspeed Restaurant and Revel Systems differ
- Lightspeed Restaurant reported 11.5× as many incidents as Revel Systems over the last 90 days (23 vs 2).
- Lightspeed Restaurant had 4 partial or major outages, compared with 1 for Revel Systems.
- Revel Systems fixes problems faster: 6h 54m on average, against 19h 14m for Lightspeed Restaurant (2.8× quicker).
- Lightspeed Restaurant's longest outage on record lasted 9h 18m (Oct 1, 2026); Revel Systems's lasted 3d (Jun 19, 2026).
90-day uptime
Lightspeed Restaurant
Revel Systems
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Lightspeed Restaurant incidents
- Degraded performanceOct 28, 2026 · ongoing
Restaurant O-Series: Accounting Integration Delays
Affected: Accounting Integrations
- Degraded performanceOct 26, 2026 · resolved in 5h 6m
Delayed Hospitality payout reporting
Affected: Lightspeed Payments, Lightspeed Payments
- InformationalOct 20, 2026 · resolved in <1m
- Degraded performanceOct 17, 2026 · resolved in 5h 26m
Affected: Sales History
- Partial outageOct 16, 2026 · resolved in 30m
Store credit issue causing sale errors
Affected: Customer Management
- Degraded performanceOct 16, 2026 · resolved in 3d 15h
LS Pay Payment processing degraded for R-series, C-series and few L-series
Affected: Lightspeed Payments
Recent Revel Systems incidents
- Partial outageOct 23, 2026 · resolved in 6h 54m
POS Order Syncing & Database Upload Failuresofficial update ↗
Affected: Core Services, Customer Support
- InformationalOct 19, 2026 · resolved in 23h 4m
Delayed funding for some US merchants
Affected: WorldPay TriPOS
- Degraded performanceMay 7, 2026 · ongoing
Revel Advantage Merchant statement issue
Affected: Revel Advantage Merchant Portal
Other restaurant POS systems to consider
- Shopify POS · #1 · 100% uptime
- SpotOn · #2 · 100% uptime
- Loyverse · #3 · 99.91% uptime
- Clover · #4 · 99.88% uptime