Outage report · Partial outage
Revel Systems outage on Oct 23, 2026
POS Order Syncing & Database Upload Failures
What happened
Revel Systems reported a partial outage starting Oct 23, 2026, 02:42 UTC, affecting Core Services, Customer Support. It was marked resolved at Oct 23, 2026, 09:37 UTC.
- The incident lasted 6h 54m from first report to resolution.
- It was the 2nd longest of 3 significant outages Revel Systems reported in the 12 months up to it.
- Revel Systems had reported no other partial or major outages in the 90 days before it.
- 10 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Revel Systems
The cause has been identified and resolved. After further monitoring, no subsequent issues were noticed. All communication and synchronization has been restored to normal. If there are any unsynchronized orders on the POS, please refresh the POS and force a resync (if needed) from the Network Sync tab under the POS settings.
What our independent monitoring saw
Our independent monitoring of Revel Systems started after this incident, so this report is based on Revel Systems's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Revel Systems's overall reliability
Revel Systems has a reliability score of 82.9/100, with 99.84% effective uptime and 2 incidents over the last 90 days.
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