Live status & reliability report

Salesforce Sales Cloud status, outages & reliability

#10 of 10 CRMsOperational

Salesforce Sales Cloud is the sales CRM from Salesforce, Inc., headquartered in San Francisco, California.

Data updated Nov 1, 2026 · score recalculated

Over the last 34 days Salesforce Sales Cloud had 98.99% effective uptime across 8 status page incidents (3 partial or major outages), resolving them in 6h 58m on average.

52.1/100Reliability scoreVisit Salesforce Sales Cloud ↗

Is Salesforce Sales Cloud down right now?

No, Salesforce Sales Cloud is up and running.

  • Salesforce Sales Cloud's status page reports all systems operational. Checked .
  • All 3 Salesforce Sales Cloud pages we check are responding. Checked .

Official Salesforce Sales Cloud status page ↗

Based on 34 days of data (we score the last 90 days once available).

Uptime (90d)98.99%8h 9m weighted downtime
Incidents (90d)84.9 per 30 days
Major / partial outages3
Avg time to resolve6h 58m
Outages we detected0by our independent probes

90-day uptime

Aug 5, 2026 – Sep 28, 2026: no dataSep 29, 2026 – Oct 6, 2026: no incidentsOct 7, 2026: 96.25% uptime, 1 incident (Degraded performance)Oct 8, 2026: 86.03% uptime, 2 incidents (Degraded performance)Oct 9, 2026: 99.61% uptime, 1 incident (Degraded performance)Oct 10, 2026 – Oct 19, 2026: no incidentsOct 20, 2026: 95.82% uptime, 1 incident (Degraded performance)Oct 21, 2026: 98.93% uptime, 1 incident (Degraded performance)Oct 22, 2026: no incidentsOct 23, 2026: 89.40% uptime, 3 incidents (Partial outage)Oct 24, 2026 – Nov 2, 2026: no incidents
90 days ago99.030% average daily uptimeToday
  • No incidents
  • Degraded
  • Partial outage
  • Major outage
  • No data

Key facts about Salesforce Sales Cloud's reliability

  • Since Sep 29, 2026, the earliest date its published history covers, Salesforce Sales Cloud published 8 incidents on its status page, 3 of them partial or major outages.
  • Its longest outage on record in that time was “Service Disruption (15 instances)” on Oct 23, 2026, which lasted 5h 5m.
  • The part of Salesforce Sales Cloud most often affected was coreService (8 of 8 incidents).
  • Incidents most often began on a Friday (4 of 8, UTC).
  • Salesforce Sales Cloud's 90-day uptime of 98.99% is below the average for CRMs (99.67%).
  • It resolves incidents more slowly than the typical CRM: 6h 58m on average, against a median of 3h 5m.

Score breakdown

Uptime · 40% weight
37
98.997% effective uptime
Incident frequency · 20% weight
30
4.88 weighted incidents per 30 days
Time to resolve · 20% weight
56
6h 58m average
Transparency · 20% weight
100
No unreported outages detected

How the score is calculated →

Incidents per month

02468DecJan ’26FebMarAprMayJunJulAugSep3 partial outage incidents5 degraded performance incidents8OctNov
  • Major outage
  • Partial outage
  • Degraded
  • Informational

Response time

Daily average response time of Salesforce Sales Cloud's public pages, measured by our probes.

0ms371ms741msNov 1, 2026: 564msNov 2, 2026: 673msNov 1, 2026Nov 2, 2026

Score trend

Daily reliability score (rolling 90-day window).

050100Nov 1, 2026: 51.7Nov 2, 2026: 52.1Nov 1, 2026Nov 2, 2026

Salesforce Sales Cloud incident history (last 90 days)

Source: Salesforce Sales Cloud status page · last checked · Subscribe via RSS

Our independent monitoring

We check these public Salesforce Sales Cloud pages every 5 minutes. An outage is recorded after two consecutive failed checks.

PageLast checkUptime (30d)Avg response
Sign-in pageUp 100%188 ms
Sales Cloud product pageUp 100%714 ms
Help portalUp 100%1023 ms

How Salesforce Sales Cloud compares

Salesforce Sales Cloud vs Insightly

98.99% vs 100% uptime

Salesforce Sales Cloud vs folk

98.99% vs 99.99% uptime

Salesforce Sales Cloud vs HubSpot CRM

98.99% vs 100% uptime

Salesforce Sales Cloud vs Close

98.99% vs 99.89% uptime

Salesforce Sales Cloud vs monday CRM

98.99% vs 99.86% uptime

Salesforce Sales Cloud vs Freshsales

98.99% vs 99.80% uptime

Most reliable Salesforce Sales Cloud alternatives →

Salesforce Sales Cloud status FAQ

Is Salesforce Sales Cloud down right now?

No, Salesforce Sales Cloud is up and running. Salesforce Sales Cloud's status page currently reports all systems operational, and all 3 of the Salesforce Sales Cloud pages we check every five minutes are responding. This page updates automatically when that changes.

How reliable is Salesforce Sales Cloud?

Salesforce Sales Cloud has a reliability score of 52.1 out of 100, ranking #10 of 10 CRMs. Over the last 90 days it had 98.99% effective uptime.

How often does Salesforce Sales Cloud have outages?

Salesforce Sales Cloud published 8 incidents on its status page in the last 90 days (3 partial or major outages) and 8 in the past 12 months.

How long do Salesforce Sales Cloud outages last?

Salesforce Sales Cloud resolves incidents in 6h 58m on average. Its longest outage in the past year lasted 5h 5m, on Oct 23, 2026.

Does Salesforce Sales Cloud have a status page?

Yes. Salesforce Sales Cloud's official status page is status.salesforce.com. We read it every five minutes and keep its full incident history.