CRM Software · reliability comparison
folk vs Salesforce Sales Cloud: which is more reliable? (2026)
folk is more reliable than Salesforce Sales Cloud, scoring 95.8 vs 90.0 out of 100. Over the last 90 days folk reported 2 incidents and Salesforce Sales Cloud reported 0, with effective uptime of 99.99% and 100% respectively.
Data updated Nov 1, 2026 · How we score
VS
| Metric | folk | Salesforce Sales Cloud |
|---|---|---|
| Reliability score | 95.8 | 90.0 |
| Rank (CRMs) | #5 | — |
| Uptime (90 days) | 99.99% | 100% |
| Incidents (90 days) | 2 | 0 |
| Partial / major outages | 2 | 0 |
| Avg time to resolve | 3m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 50/100 |
Where folk and Salesforce Sales Cloud differ
- Salesforce Sales Cloud reported no incidents in the last 90 days, while folk reported 2.
- folk had 2 partial or major outages, compared with 0 for Salesforce Sales Cloud.
90-day uptime
folk
Salesforce Sales Cloud
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent folk incidents
- Partial outageSep 24, 2026 · resolved in 5m
Folk web application unavailable
Affected: Folk web application
- Partial outageAug 25, 2026 · resolved in 1m
Affected: Folk main website
Recent Salesforce Sales Cloud incidents
No incidents reported by Salesforce Sales Cloud in the last 90 days.
Other CRMs to consider
- Capsule CRM · #1 · 100% uptime
- Copper · #2 · 100% uptime
- Insightly · #3 · 100% uptime
- HubSpot CRM · #4 · 100% uptime