Outage report · Partial outage
Elastic Cloud outage on Oct 23, 2026
Elastic Support Portal is unavailable
SeverityPartial outage
StartedOct 23, 2026, 04:04UTC
ResolvedOct 23, 2026, 06:33UTC
Duration2h 29m
What happened
Elastic Cloud reported a partial outage starting Oct 23, 2026, 04:04 UTC. It was marked resolved at Oct 23, 2026, 06:33 UTC.
- The incident lasted 2h 29m from first report to resolution.
- Elastic Cloud had reported 21 other partial or major outages in the 90 days before it.
- 11 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Elastic Cloud
The upstream provider has completed its fix, and access to the Elastic Support portal has been restored. Customers can authenticate to the support portal again. We are considering this issue resolved and will be providing no further updates. If you continue to have issues, please contact us.
What our independent monitoring saw
Our independent monitoring of Elastic Cloud started after this incident, so this report is based on Elastic Cloud's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Elastic Cloud's overall reliability
26.9/100
Elastic Cloud has a reliability score of 26.9/100, with 91.19% effective uptime and 23 incidents over the last 90 days.
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