Restaurant POS · reliability comparison
Epos Now vs Lightspeed Restaurant: which is more reliable? (2026)
Epos Now is more reliable than Lightspeed Restaurant, scoring 85.9 vs 30.9 out of 100. Over the last 90 days Epos Now reported 6 incidents and Lightspeed Restaurant reported 23, with effective uptime of 99.86% and 96.84% respectively. Epos Now resolves incidents faster on average (2h 30m).
Data updated Nov 1, 2026 · How we score
| Metric | Epos Now | Lightspeed Restaurant |
|---|---|---|
| Reliability score | 85.9 | 30.9 |
| Rank (restaurant POS systems) | #5 | #15 |
| Uptime (90 days) | 99.86% | 96.84% |
| Incidents (90 days) | 6 | 23 |
| Partial / major outages | 2 | 4 |
| Avg time to resolve | 2h 30m | 19h 14m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Epos Now and Lightspeed Restaurant differ
- Lightspeed Restaurant reported 3.8× as many incidents as Epos Now over the last 90 days (23 vs 6).
- Lightspeed Restaurant had 4 partial or major outages, compared with 2 for Epos Now.
- Epos Now fixes problems faster: 2h 30m on average, against 19h 14m for Lightspeed Restaurant (7.7× quicker).
- Epos Now's longest outage on record lasted 7h 9m (Jul 23, 2026); Lightspeed Restaurant's lasted 9h 18m (Oct 1, 2026).
90-day uptime
Epos Now
Lightspeed Restaurant
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Epos Now incidents
- InformationalOct 31, 2026 · ongoing
Investigating a possible issue affecting some Epos Now services
- InformationalOct 26, 2026 · resolved in 3h 18m
Investigating a possible issue affecting some Epos Now services
Affected: EPOS NOW HQ BACK OFFICE
- Degraded performanceOct 21, 2026 · resolved in 1h 50m
Affected: EPOS NOW FRONT TILL
- Degraded performanceOct 21, 2026 · resolved in 6h 25m
Cloud Sync Intermittent Availability
Affected: EPOS NOW FRONT TILL
- Major outageOct 20, 2026 · resolved in 1h 27m
Affected: EPOS NOW HQ BACK OFFICE, EPOS NOW FRONT TILL, SUPPORT CENTRE, EPOS NOW PAYMENTS, APP STORE
- Partial outageOct 3, 2026 · resolved in 16m
Epos Now Login Service - Unavailable
Affected: EPOS NOW HQ BACK OFFICE, EPOS NOW FRONT TILL, SUPPORT CENTRE, APP STORE
Recent Lightspeed Restaurant incidents
- Degraded performanceOct 28, 2026 · ongoing
Restaurant O-Series: Accounting Integration Delays
Affected: Accounting Integrations
- Degraded performanceOct 26, 2026 · resolved in 5h 6m
Delayed Hospitality payout reporting
Affected: Lightspeed Payments, Lightspeed Payments
- InformationalOct 20, 2026 · resolved in <1m
- Degraded performanceOct 17, 2026 · resolved in 5h 26m
Affected: Sales History
- Partial outageOct 16, 2026 · resolved in 30m
Store credit issue causing sale errors
Affected: Customer Management
- Degraded performanceOct 16, 2026 · resolved in 3d 15h
LS Pay Payment processing degraded for R-series, C-series and few L-series
Affected: Lightspeed Payments
Other restaurant POS systems to consider
- Shopify POS · #1 · 100% uptime
- SpotOn · #2 · 100% uptime
- Loyverse · #3 · 99.91% uptime
- Clover · #4 · 99.88% uptime