Push Notification Services · reliability comparison
Batch vs Braze: which is more reliable? (2026)
Batch is more reliable than Braze, scoring 82.7 vs 78.0 out of 100. Over the last 90 days Batch reported 12 incidents and Braze reported 4, with effective uptime of 99.83% and 99.65% respectively. Batch resolves incidents faster on average (1h 39m).
Data updated Nov 1, 2026 · How we score
| Metric | Batch | Braze |
|---|---|---|
| Reliability score | 82.7 | 78.0 |
| Rank (push notification services) | #5 | #7 |
| Uptime (90 days) | 99.83% | 99.65% |
| Incidents (90 days) | 12 | 4 |
| Partial / major outages | 3 | 1 |
| Avg time to resolve | 1h 39m | 2h 52m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Batch and Braze differ
- Batch reported 3× as many incidents as Braze over the last 90 days (12 vs 4).
- Batch had 3 partial or major outages, compared with 1 for Braze.
- Batch fixes problems faster: 1h 39m on average, against 2h 52m for Braze.
- Batch's longest outage on record lasted 3d (Feb 28, 2026); Braze's lasted 6h 52m (Sep 16, 2026).
90-day uptime
Batch
Braze
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Batch incidents
- InformationalOct 26, 2026 · resolved in 2h 29m
Delayed and duplicate Android push notifications (Transactional API)
- Degraded performanceOct 21, 2026 · resolved in 6h 54m
Precautionary temporary restriction of file uploads in the dashboard
- Degraded performanceOct 20, 2026 · resolved in 31m
Processing delays for profile updates
Affected: [CEP] Profile API, Data ingestion, Event Targeting & Retargeting
- Partial outageOct 14, 2026 · resolved in 55m
Delays in file-based audience imports
Affected: Custom Audiences, Audiences
- Degraded performanceOct 7, 2026 · resolved in 30m
Affected: [CEP] Export API
- InformationalOct 6, 2026 · resolved in <1m
Recent Braze incidents
- Major outageSep 16, 2026 · resolved in 6h 52m
Affected: Braze Support Services
- Degraded performanceSep 2, 2026 · resolved in 28m
Dashboard Latency and Errors on US07
Affected: Dashboard
- Degraded performanceSep 2, 2026 · resolved in 2h 25m
Affected: Dashboard
- Degraded performanceAug 5, 2026 · resolved in 1h 41m
Issue Impacting US 01 and US 03
Affected: Dashboard, Dashboard, REST APIs, REST APIs
Other push notification services to consider
- Novu · #1 · 100% uptime
- Courier · #2 · 99.99% uptime
- Expo Push Notifications · #3 · 99.93% uptime
- Firebase Cloud Messaging · #4 · 99.91% uptime
See the full most reliable push notification services ranking →