Live status & reliability report
Braze status, outages & reliability
Braze is a New York-based customer engagement platform for sending cross-channel messages such as push notifications, email, SMS and in-app messages based on user data and behaviour.
Data updated Nov 1, 2026 · score recalculated
Over the last 90 days Braze had 99.65% effective uptime across 4 status page incidents (1 partial or major outage), resolving them in 2h 52m on average.
Is Braze down right now?
No, Braze is up and running.
- Braze's status page reports all systems operational. Checked .
- All 5 Braze pages we check are responding. Checked .
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90-day uptime
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Key facts about Braze's reliability
- Over the past 12 months, Braze published 31 incidents on its status page, 8 of them partial or major outages.
- Its longest outage on record in that time was “Braze Support Services Outage” on Sep 16, 2026, which lasted 6h 52m.
- The part of Braze most often affected was Dashboard (12 of 31 incidents).
- Braze reported 4 incidents in the last 90 days, down from 8 in the 90 days before.
- Incidents most often began on a Tuesday (8 of 31, UTC).
- Braze's 90-day uptime of 99.65% is below the average for marketing automation platforms (99.73%).
Score breakdown
Incidents per month
- Major outage
- Partial outage
- Degraded
- Informational
Response time
Daily average response time of Braze's public pages, measured by our probes.
Not enough data yet — this chart fills in as our monitoring runs.
Score trend
Daily reliability score (rolling 90-day window).
Not enough data yet — this chart fills in as our monitoring runs.
Braze incident history (last 90 days)
- Major outageSep 16, 2026 · resolved in 6h 52m
Braze Support Services Outageofficial update ↗
Affected: Braze Support Services
- Degraded performanceSep 2, 2026 · resolved in 28m
Dashboard Latency and Errors on US07
Affected: Dashboard
- Degraded performanceSep 2, 2026 · resolved in 2h 25m
Affected: Dashboard
- Degraded performanceAug 5, 2026 · resolved in 1h 41m
Issue Impacting US 01 and US 03
Affected: Dashboard, Dashboard, REST APIs, REST APIs
Source: Braze status page · last checked · Subscribe via RSS
Our independent monitoring
We check these public Braze pages every 5 minutes. An outage is recorded after two consecutive failed checks.
| Page | Last check | Uptime (30d) | Avg response |
|---|---|---|---|
| Homepage | Up | 100% | 1252 ms |
| Dashboard login | Up | 100% | 632 ms |
| Dashboard login (US-01 cluster) | Up | 100% | 358 ms |
| Homepage | Up | 100% | 1281 ms |
| REST API (US-01) | Up | 100% | 311 ms |
How Braze compares
Braze status FAQ
Is Braze down right now?
No, Braze is up and running. Braze's status page currently reports all systems operational, and all 5 of the Braze pages we check every five minutes are responding. This page updates automatically when that changes.
How reliable is Braze?
Braze has a reliability score of 78.0 out of 100, ranking #8 of 12 marketing automation platforms. Over the last 90 days it had 99.65% effective uptime.
How often does Braze have outages?
Braze published 4 incidents on its status page in the last 90 days (1 partial or major outage) and 31 in the past 12 months.
How long do Braze outages last?
Braze resolves incidents in 2h 52m on average. Its longest outage in the past year lasted 6h 52m, on Sep 16, 2026.
Does Braze have a status page?
Yes. Braze's official status page is status.braze.com. We read it every five minutes and keep its full incident history.