E-commerce Platforms · reliability comparison
Big Cartel vs BigCommerce: which is more reliable? (2026)
Big Cartel is more reliable than BigCommerce, scoring 90.0 vs 53.0 out of 100. Over the last 90 days Big Cartel reported 0 incidents and BigCommerce reported 36, with effective uptime of 100% and 98.88% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Big Cartel | BigCommerce |
|---|---|---|
| Reliability score | 90.0 | 53.0 |
| Rank (e-commerce platforms) | — | #7 |
| Uptime (90 days) | 100% | 98.88% |
| Incidents (90 days) | 0 | 36 |
| Partial / major outages | 0 | 7 |
| Avg time to resolve | — | 3h 11m |
| Outages we detected | 0 | 0 |
| Transparency score | 50/100 | 100/100 |
Where Big Cartel and BigCommerce differ
- Big Cartel reported no incidents in the last 90 days, while BigCommerce reported 36.
- BigCommerce had 7 partial or major outages, compared with 0 for Big Cartel.
90-day uptime
Big Cartel
BigCommerce
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Big Cartel incidents
No incidents reported by Big Cartel in the last 90 days.
Recent BigCommerce incidents
- Degraded performanceOct 28, 2026 · resolved in 1d 19h
High Rate of Cloudflare Challenge Pages
Affected: Storefront
- Degraded performanceOct 27, 2026 · resolved in 1h 6m
Degraded search availability across the platform
Affected: Storefront
- Partial outageOct 27, 2026 · resolved in 2h 12m
Bolt payments are currently failingofficial update ↗
Affected: Checkout & Payment Processing
- Partial outageOct 26, 2026 · resolved in 2h 11m
Some Android shoppers on headless storefronts may be unable to reach checkoutofficial update ↗
Affected: Storefront
- Degraded performanceOct 24, 2026 · resolved in 3h 12m
Search availability reduced and latency increased
Affected: Storefront
- InformationalOct 24, 2026 · resolved in 14m
Delays in Real-Time Event Processing
Affected: Control Panel, Storefront
Other e-commerce platforms to consider
- Shopify · #1 · 100% uptime
- Squarespace · #2 · 99.98% uptime
- GoDaddy Online Store · #3 · 99.97% uptime
- Ecwid · #4 · 99.93% uptime