Field Service Management · reliability comparison
BigChange vs Jobber: which is more reliable? (2026)
Jobber is more reliable than BigChange, scoring 93.1 vs 62.4 out of 100. Over the last 90 days BigChange reported 3 incidents and Jobber reported 5, with effective uptime of 99.38% and 99.97% respectively. Jobber resolves incidents faster on average (31m).
Data updated Nov 1, 2026 · How we score
| Metric | BigChange | Jobber |
|---|---|---|
| Reliability score | 62.4 | 93.1 |
| Rank (field service management apps) | #13 | #6 |
| Uptime (90 days) | 99.38% | 99.97% |
| Incidents (90 days) | 3 | 5 |
| Partial / major outages | 1 | 2 |
| Avg time to resolve | 13h 22m | 31m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where BigChange and Jobber differ
- Jobber reported 67% more incidents than BigChange over the last 90 days (5 vs 3).
- Jobber had 2 partial or major outages, compared with 1 for BigChange.
- Jobber fixes problems faster: 31m on average, against 13h 22m for BigChange (26.1× quicker).
- BigChange's longest outage on record lasted 1d 4h (Jun 29, 2026); Jobber's lasted 9h 45m (Apr 26, 2026).
90-day uptime
BigChange
Jobber
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent BigChange incidents
- Major outageOct 2, 2026 · resolved in 8h 31m
Degraded Performance – Scheduling & Job Visibility Issuesofficial update ↗
- Degraded performanceSep 28, 2026 · resolved in 1h 27m
Degraded Performance: System Latency and Job Scheduling Issues
- Degraded performanceSep 8, 2026 · resolved in 1d 6h
Degraded Performance: System Latency and Job Scheduling Issues
Recent Jobber incidents
- Partial outageSep 11, 2026 · resolved in 8m
Performance Issues With Loading Jobber
Affected: Web Application (Jobber Online), API & Mobile Application (Jobber App)
- Degraded performanceSep 3, 2026 · resolved in 39m
Affected: Web Application (Jobber Online)
- Degraded performanceAug 31, 2026 · resolved in 1h 4m
Performance Issues With Background Activities
Affected: Web Application (Jobber Online), API & Mobile Application (Jobber App)
- Degraded performanceAug 18, 2026 · resolved in 20m
Performance Issues With Subscriptions
Affected: Web Application Subscriptions
- Partial outageAug 4, 2026 · resolved in 22m
Jobber Online & Jobber Mobile App failing to load pages
Affected: Web Application (Jobber Online)
Other field service management apps to consider
- FieldRoutes · #1 · 100% uptime
- Kickserv · #2 · 100% uptime
- Successware · #3 · 100% uptime
- Tradify · #4 · 100% uptime
See the full most reliable field service management software ranking →