E-commerce Platforms · reliability comparison
BigCommerce vs GoDaddy Online Store: which is more reliable? (2026)
GoDaddy Online Store is more reliable than BigCommerce, scoring 93.9 vs 53.0 out of 100. Over the last 90 days BigCommerce reported 36 incidents and GoDaddy Online Store reported 3, with effective uptime of 98.88% and 99.97% respectively. GoDaddy Online Store resolves incidents faster on average (1h 14m).
Data updated Nov 1, 2026 · How we score
| Metric | BigCommerce | GoDaddy Online Store |
|---|---|---|
| Reliability score | 53.0 | 93.9 |
| Rank (e-commerce platforms) | #7 | #3 |
| Uptime (90 days) | 98.88% | 99.97% |
| Incidents (90 days) | 36 | 3 |
| Partial / major outages | 7 | 1 |
| Avg time to resolve | 3h 11m | 1h 14m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where BigCommerce and GoDaddy Online Store differ
- BigCommerce reported 12× as many incidents as GoDaddy Online Store over the last 90 days (36 vs 3).
- BigCommerce had 7 partial or major outages, compared with 1 for GoDaddy Online Store.
- GoDaddy Online Store fixes problems faster: 1h 14m on average, against 3h 11m for BigCommerce (2.6× quicker).
- BigCommerce's longest outage on record lasted 9h 54m (Jul 16, 2026); GoDaddy Online Store's lasted 5m (Oct 30, 2026).
90-day uptime
BigCommerce
GoDaddy Online Store
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent BigCommerce incidents
- Degraded performanceOct 28, 2026 · resolved in 1d 19h
High Rate of Cloudflare Challenge Pages
Affected: Storefront
- Degraded performanceOct 27, 2026 · resolved in 1h 6m
Degraded search availability across the platform
Affected: Storefront
- Partial outageOct 27, 2026 · resolved in 2h 12m
Bolt payments are currently failingofficial update ↗
Affected: Checkout & Payment Processing
- Partial outageOct 26, 2026 · resolved in 2h 11m
Some Android shoppers on headless storefronts may be unable to reach checkoutofficial update ↗
Affected: Storefront
- Degraded performanceOct 24, 2026 · resolved in 3h 12m
Search availability reduced and latency increased
Affected: Storefront
- InformationalOct 24, 2026 · resolved in 14m
Delays in Real-Time Event Processing
Affected: Control Panel, Storefront
Recent GoDaddy Online Store incidents
- Partial outageOct 30, 2026 · resolved in 5m
Website Builder - Unable to Publish
Affected: Website Builder
- Degraded performanceOct 26, 2026 · resolved in 44m
Website Builder Degraded Dashboard
Affected: Website Builder
- Degraded performanceAug 22, 2026 · resolved in 2h 52m
Affected: Website Builder
Other e-commerce platforms to consider
- Shopify · #1 · 100% uptime
- Squarespace · #2 · 99.98% uptime
- Ecwid · #4 · 99.93% uptime
- Wix · #5 · 99.85% uptime