Event Ticketing Platforms · reliability comparison
Billetto vs Zoom Events: which is more reliable? (2026)
Zoom Events is more reliable than Billetto, scoring 99.6 vs 92.5 out of 100. Over the last 90 days Billetto reported 3 incidents and Zoom Events reported 1, with effective uptime of 99.95% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Billetto | Zoom Events |
|---|---|---|
| Reliability score | 92.5 | 99.6 |
| Rank (event ticketing platforms) | #7 | #3 |
| Uptime (90 days) | 99.95% | 100% |
| Incidents (90 days) | 3 | 1 |
| Partial / major outages | 3 | 0 |
| Avg time to resolve | 43m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Billetto and Zoom Events differ
- Billetto reported 3× as many incidents as Zoom Events over the last 90 days (3 vs 1).
- Billetto had 3 partial or major outages, compared with 0 for Zoom Events.
- Billetto's longest outage on record lasted 1h 31m (Aug 10, 2026); Zoom Events's lasted 1h 45m (Oct 1, 2026).
90-day uptime
Billetto
Zoom Events
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Billetto incidents
- Partial outageOct 4, 2026 · resolved in 5m
- Partial outageOct 4, 2026 · resolved in 31m
- Partial outageAug 10, 2026 · resolved in 1h 31m
Recent Zoom Events incidents
- InformationalOct 1, 2026 · resolved in 1h 45m
Affected: Zoom Meetings, Zoom Contact Center, Zoom Virtual Agent, Calendar, Zoom Contact Center, Voice Agent +6 more
Other event ticketing platforms to consider
- Humanitix · #1 · 100% uptime
- TicketSpice · #2 · 100% uptime
- TicketLeap · #4 · 100% uptime
- Purplepass · #5 · 99.99% uptime
See the full most reliable event ticketing platforms ranking →