Event Ticketing Platforms · reliability comparison
Bizzabo vs Purplepass: which is more reliable? (2026)
Bizzabo and Purplepass are effectively tied on reliability (95.3 vs 95.6). Over the last 90 days Bizzabo reported 1 incident and Purplepass reported 2, with effective uptime of 99.98% and 99.99% respectively. Purplepass resolves incidents faster on average (2m).
Data updated Nov 1, 2026 · How we score
| Metric | Bizzabo | Purplepass |
|---|---|---|
| Reliability score | 95.3 | 95.6 |
| Rank (event ticketing platforms) | #6 | #5 |
| Uptime (90 days) | 99.98% | 99.99% |
| Incidents (90 days) | 1 | 2 |
| Partial / major outages | 0 | 2 |
| Avg time to resolve | 2h 9m | 2m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Bizzabo and Purplepass differ
- Purplepass reported 2× as many incidents as Bizzabo over the last 90 days (2 vs 1).
- Purplepass had 2 partial or major outages, compared with 0 for Bizzabo.
- Purplepass fixes problems faster: 2m on average, against 2h 9m for Bizzabo (55.9× quicker).
90-day uptime
Bizzabo
Purplepass
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Bizzabo incidents
- Degraded performanceSep 1, 2026 · resolved in 2h 9m
Affected: Organizer Dashboard, Events Websites, API, Virtual - Interact, Virtual - Stream, Agenda +5 more
Recent Purplepass incidents
- Partial outageOct 12, 2026 · resolved in 4m
(4) Support Site unavailable
Affected: (4) Support Site
- Partial outageAug 31, 2026 · resolved in 1m
(4) Support Site unavailable
Affected: (4) Support Site
Other event ticketing platforms to consider
- Humanitix · #1 · 100% uptime
- TicketSpice · #2 · 100% uptime
- Zoom Events · #3 · 100% uptime
- TicketLeap · #4 · 100% uptime
See the full most reliable event ticketing platforms ranking →