Push Notification Services · reliability comparison
Braze vs Courier: which is more reliable? (2026)
Courier is more reliable than Braze, scoring 97.5 vs 78.0 out of 100. Over the last 90 days Braze reported 4 incidents and Courier reported 2, with effective uptime of 99.65% and 99.99% respectively. Courier resolves incidents faster on average (26m).
Data updated Nov 1, 2026 · How we score
| Metric | Braze | Courier |
|---|---|---|
| Reliability score | 78.0 | 97.5 |
| Rank (push notification services) | #7 | #2 |
| Uptime (90 days) | 99.65% | 99.99% |
| Incidents (90 days) | 4 | 2 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 2h 52m | 26m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Braze and Courier differ
- Braze reported 2× as many incidents as Courier over the last 90 days (4 vs 2).
- Braze had 1 partial or major outage, compared with 0 for Courier.
- Courier fixes problems faster: 26m on average, against 2h 52m for Braze (6.6× quicker).
- Braze's longest outage on record lasted 6h 52m (Sep 16, 2026); Courier's lasted 3h 7m (Feb 2, 2026).
90-day uptime
Braze
Courier
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Braze incidents
- Major outageSep 16, 2026 · resolved in 6h 52m
Affected: Braze Support Services
- Degraded performanceSep 2, 2026 · resolved in 28m
Dashboard Latency and Errors on US07
Affected: Dashboard
- Degraded performanceSep 2, 2026 · resolved in 2h 25m
Affected: Dashboard
- Degraded performanceAug 5, 2026 · resolved in 1h 41m
Issue Impacting US 01 and US 03
Affected: Dashboard, Dashboard, REST APIs, REST APIs
Recent Courier incidents
- Degraded performanceOct 10, 2026 · resolved in 15m
Affected: API
- Degraded performanceOct 9, 2026 · resolved in 37m
Affected: API
Other push notification services to consider
- Novu · #1 · 100% uptime
- Expo Push Notifications · #3 · 99.93% uptime
- Firebase Cloud Messaging · #4 · 99.91% uptime
- Batch · #5 · 99.83% uptime
See the full most reliable push notification services ranking →