Transactional Email APIs · reliability comparison
Brevo vs Loops: which is more reliable? (2026)
Loops is more reliable than Brevo, scoring 96.3 vs 70.5 out of 100. Over the last 90 days Brevo reported 29 incidents and Loops reported 1, with effective uptime of 99.68% and 99.98% respectively. Brevo resolves incidents faster on average (1h 24m).
Data updated Nov 1, 2026 · How we score
| Metric | Brevo | Loops |
|---|---|---|
| Reliability score | 70.5 | 96.3 |
| Rank (transactional email APIs) | #8 | #3 |
| Uptime (90 days) | 99.68% | 99.98% |
| Incidents (90 days) | 29 | 1 |
| Partial / major outages | 5 | 0 |
| Avg time to resolve | 1h 24m | 1h 34m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Brevo and Loops differ
- Brevo reported 29× as many incidents as Loops over the last 90 days (29 vs 1).
- Brevo had 5 partial or major outages, compared with 0 for Loops.
- Brevo fixes problems faster: 1h 24m on average, against 1h 34m for Loops.
- Brevo's longest outage on record lasted 2h 2m (Oct 1, 2026); Loops's lasted 46m (Mar 2, 2026).
90-day uptime
Brevo
Loops
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Brevo incidents
- Degraded performanceOct 27, 2026 · resolved in 4h 21m
Affected: Marketing email tracking links, Transactional emails delivery, Outbound Webhooks, Workflows, Contacts, Meetings +4 more
- Degraded performanceOct 26, 2026 · resolved in 2h 11m
Error with doubleOptinConfirmation API
Affected: Contact Management API
- InformationalOct 22, 2026 · resolved in 1h 55m
- Degraded performanceOct 19, 2026 · resolved in 20m
Affected: Account and Settings API
- Degraded performanceOct 15, 2026 · resolved in 10m
Affected: Transactional emails tracking links, Transactional emails delivery, Brevo Tracker, Workflows
- Degraded performanceOct 15, 2026 · resolved in 12m
Delay in Processing Loyalty API request
Affected: Loyalty API
Recent Loops incidents
- Degraded performanceSep 11, 2026 · resolved in 1h 34m
Delay in email metric processing
Affected: App
Other transactional email APIs to consider
- Mailjet · #1 · 100% uptime
- Mailtrap Email Sending · #2 · 99.99% uptime
- Twilio SendGrid · #4 · 99.98% uptime
- SparkPost (Bird) · #5 · 99.90% uptime
See the full most reliable transactional email apis ranking →