CRM Software · reliability comparison
Capsule CRM vs Nutshell: which is more reliable? (2026)
Capsule CRM is more reliable than Nutshell, scoring 100.0 vs 79.9 out of 100. Over the last 90 days Capsule CRM reported 0 incidents and Nutshell reported 3, with effective uptime of 100% and 99.75% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Capsule CRM | Nutshell |
|---|---|---|
| Reliability score | 100.0 | 79.9 |
| Rank (CRMs) | — | #7 |
| Uptime (90 days) | 100% | 99.75% |
| Incidents (90 days) | 0 | 3 |
| Partial / major outages | 0 | 2 |
| Avg time to resolve | — | 5h 13m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Capsule CRM and Nutshell differ
- Capsule CRM reported no incidents in the last 90 days, while Nutshell reported 3.
- Nutshell had 2 partial or major outages, compared with 0 for Capsule CRM.
- Capsule CRM's longest outage on record lasted 15h 22m (Mar 27, 2026); Nutshell's lasted 7h 15m (Sep 28, 2026).
90-day uptime
Capsule CRM
Nutshell
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Capsule CRM incidents
No incidents reported by Capsule CRM in the last 90 days.
Recent Nutshell incidents
- Partial outageOct 21, 2026 · resolved in 3h 11m
PHP2Shell Responseofficial update ↗
Affected: Nutshell application, Nutshell Marketing outgoing email
- InformationalOct 20, 2026 · resolved in 6h 39m
Affected: Nutshell application
- Partial outageSep 28, 2026 · resolved in 7h 15m
Database Issueofficial update ↗
Affected: Nutshell application, Nutshell Marketing outgoing email, Click-to-call, Nutshell Intelligence
Other CRMs to consider
- Insightly · #1 · 100% uptime
- HubSpot CRM · #2 · 100% uptime
- folk · #3 · 99.99% uptime
- Close · #4 · 99.89% uptime