Live status & reliability report

Nutshell status, outages & reliability

#9 of 11 CRMsOperational

Nutshell is a CRM and email marketing tool for small business sales teams, based in Ann Arbor, Michigan.

Data updated Nov 1, 2026 · score recalculated

Over the last 90 days Nutshell had 99.75% effective uptime across 3 status page incidents (2 partial or major outages), resolving them in 5h 13m on average.

79.9/100Reliability scoreVisit Nutshell ↗

Is Nutshell down right now?

No, Nutshell is up and running.

  • Nutshell's status page reports all systems operational. Checked .
  • All 3 Nutshell pages we check are responding. Checked .

Official Nutshell status page ↗

Uptime (90d)99.75%5h 13m weighted downtime
Incidents (90d)30.8 per 30 days
Major / partial outages2
Avg time to resolve5h 13m
Outages we detected0by our independent probes

90-day uptime

Aug 4, 2026 – Sep 27, 2026: no incidentsSep 28, 2026: 89.20% uptime, 1 incident (Partial outage)Sep 29, 2026: 95.69% uptime, 1 incident (Partial outage)Sep 30, 2026 – Oct 20, 2026: no incidentsOct 21, 2026: 93.35% uptime, 1 incident (Partial outage)Oct 22, 2026 – Nov 1, 2026: no incidents
90 days ago99.758% average daily uptimeToday
  • No incidents
  • Degraded
  • Partial outage
  • Major outage
  • No data

Key facts about Nutshell's reliability

  • Over the past 12 months, Nutshell published 7 incidents on its status page, 2 of them partial or major outages.
  • Its longest outage on record in that time was “Database Issue” on Sep 28, 2026, which lasted 7h 15m.
  • The part of Nutshell most often affected was Nutshell application (6 of 7 incidents).
  • Nutshell reported 3 incidents in the last 90 days, up from 2 in the 90 days before.
  • Nutshell's 90-day uptime of 99.75% is below the average for CRMs (99.80%).
  • It resolves incidents more slowly than the typical CRM: 5h 13m on average, against a median of 1h 55m.

Score breakdown

Uptime · 40% weight
76
99.758% effective uptime
Incident frequency · 20% weight
83
0.75 weighted incidents per 30 days
Time to resolve · 20% weight
65
5h 13m average
Transparency · 20% weight
100
No unreported outages detected

How the score is calculated →

Incidents per month

01234DecJan ’26Feb1 degraded performance incident1Mar1 informational incident1AprMay1 degraded performance incident1Jun1 informational incident1JulAug1 partial outage incident1Sep1 partial outage incident1 informational incident2OctNov
  • Major outage
  • Partial outage
  • Degraded
  • Informational

Response time

Daily average response time of Nutshell's public pages, measured by our probes.

Not enough data yet — this chart fills in as our monitoring runs.

Score trend

Daily reliability score (rolling 90-day window).

Not enough data yet — this chart fills in as our monitoring runs.

Nutshell incident history (last 90 days)

  • Partial outageOct 21, 2026 · resolved in 3h 11m

    PHP2Shell Response

    Affected: Nutshell application, Nutshell Marketing outgoing email

  • InformationalOct 20, 2026 · resolved in 6h 39m

    Status page migration

    Affected: Nutshell application

  • Partial outageSep 28, 2026 · resolved in 7h 15m

    Database Issue

    Affected: Nutshell application, Nutshell Marketing outgoing email, Click-to-call, Nutshell Intelligence

Source: Nutshell status page · last checked

Our independent monitoring

We check these public Nutshell pages every 5 minutes. An outage is recorded after two consecutive failed checks.

PageLast checkUptime (30d)Avg response
Sign-in pageUp 100%666 ms
HomepageUp 100%523 ms
JSON-RPC API endpointUp 100%513 ms

How Nutshell compares

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Nutshell status FAQ

Is Nutshell down right now?

No, Nutshell is up and running. Nutshell's status page currently reports all systems operational, and all 3 of the Nutshell pages we check every five minutes are responding. This page updates automatically when that changes.

How reliable is Nutshell?

Nutshell has a reliability score of 79.9 out of 100, ranking #9 of 11 CRMs. Over the last 90 days it had 99.75% effective uptime.

How often does Nutshell have outages?

Nutshell published 3 incidents on its status page in the last 90 days (2 partial or major outages) and 7 in the past 12 months.

How long do Nutshell outages last?

Nutshell resolves incidents in 5h 13m on average. Its longest outage in the past year lasted 7h 15m, on Sep 28, 2026.

Does Nutshell have a status page?

Yes. Nutshell's official status page is status.nutshell.com. We read it every five minutes and keep its full incident history.