Subscription Billing Platforms · reliability comparison
Chargebee vs ChargeOver: which is more reliable? (2026)
ChargeOver is more reliable than Chargebee, scoring 96.8 vs 69.2 out of 100. Over the last 90 days Chargebee reported 13 incidents and ChargeOver reported 1, with effective uptime of 99.60% and 99.98% respectively. ChargeOver resolves incidents faster on average (37m).
Data updated Nov 1, 2026 · How we score
| Metric | Chargebee | ChargeOver |
|---|---|---|
| Reliability score | 69.2 | 96.8 |
| Rank (subscription billing platforms) | #12 | #4 |
| Uptime (90 days) | 99.60% | 99.98% |
| Incidents (90 days) | 13 | 1 |
| Partial / major outages | 3 | 1 |
| Avg time to resolve | 3h 50m | 37m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Chargebee and ChargeOver differ
- Chargebee reported 13× as many incidents as ChargeOver over the last 90 days (13 vs 1).
- Chargebee had 3 partial or major outages, compared with 1 for ChargeOver.
- ChargeOver fixes problems faster: 37m on average, against 3h 50m for Chargebee (6.3× quicker).
- Chargebee's longest outage on record lasted 2h 57m (Jun 11, 2026); ChargeOver's lasted 8h 34m (Aug 1, 2026).
90-day uptime
Chargebee
ChargeOver
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Chargebee incidents
- Partial outageOct 28, 2026 · resolved in 41m
API Service Degradation - EU Region
Affected: API (EU)
- Degraded performanceOct 10, 2026 · resolved in <1m
Affected: API (US)
- Degraded performanceOct 8, 2026 · resolved in 1d 18h
API Service Degradation - EU Region
Affected: API (EU)
- Degraded performanceSep 30, 2026 · resolved in <1m
Affected: API (EU)
- Partial outageSep 29, 2026 · resolved in 2h
API Service Degradationofficial update ↗
Affected: API (US)
- Degraded performanceSep 17, 2026 · resolved in <1m
Affected: API (EU)
Recent ChargeOver incidents
- MaintenanceOct 21, 2026 · resolved in 11h 13m
Affected: Main Application
- Partial outageAug 24, 2026 · resolved in 37m
Intermittent downtime / trouble accessing ChargeOver
Affected: Main Application
Other subscription billing platforms to consider
- Bold Subscriptions · #1 · 100% uptime
- Zuora · #2 · 100% uptime
- Maxio · #3 · 99.99% uptime
- Stripe Billing · #5 · 99.99% uptime
See the full most reliable subscription billing platforms ranking →