Subscription Billing Platforms · 2026 reliability ranking
Most Reliable Subscription Billing Platforms (2026)
We ranked 16 subscription billing platforms by real-world reliability over the last 90 days, using 62 status page incidents and our own around-the-clock uptime checks. A subscription billing platform runs the renewals, invoices, card retries and customer portals behind recurring revenue, so when it fails, scheduled charges don't go out, sign-up checkouts break and customers can't update an expired card. Card retries usually recover a short outage, but a failure on a busy renewal date or during a launch can mean late or duplicate charges, lost sign-ups and a pile of support tickets. Most of these platforms also sit between your app and a payment gateway through APIs and webhooks, which makes their incident history worth checking before you migrate your subscribers.
Last updated Nov 1, 2026 · How we score
| # | Vendor | Score | Uptime (90d) |
|---|---|---|---|
| 1 | Bold SubscriptionsBold Subscriptions is a subscription app for Shopify stores from Bold Commerce, based in Winnipeg, Canada.Visit site ↗ | 100.0 | 100% |
| 2 | ZuoraZuora is an enterprise subscription billing and revenue management platform based in Redwood City, California.Visit site ↗ | 99.6 | 100% |
| 3 | MaxioMaxio is a B2B SaaS billing and financial operations platform formed from the 2022 merger of Chargify and SaaSOptics.Visit site ↗ | 97.6 | 99.99% |
| 4 | ChargeOverChargeOver is a recurring billing and invoicing platform for small and mid-sized businesses, with QuickBooks and Xero integrations.Visit site ↗ | 96.8 | 99.98% |
| 5 | Stripe BillingStripe Billing is the subscription and recurring invoicing product from Stripe, Inc., built on Stripe's payments API.Visit site ↗ | 96.1 | 99.99% |
| 6 | SkioSkio is a subscription app for Shopify stores, used by direct-to-consumer brands for recurring orders.Visit site ↗ | 94.8 | 99.98% |
| 7 | FastSpringFastSpring is a merchant-of-record e-commerce and subscription billing platform for software companies, based in Santa Barbara, California.Visit site ↗ | 94.0 | 99.97% |
| 8 | PaddlePaddle is a merchant of record for software and digital-product companies, handling checkout, subscription billing and sales tax.Visit site ↗ | 93.6 | 99.96% |
| 9 | LagoLago is an open-source usage-based billing platform, available self-hosted or as a cloud service.Visit site ↗ | 91.3 | 99.96% |
| 10 | RecurlyRecurly is a subscription management and recurring billing platform based in San Francisco, California.Visit site ↗ | 87.7 | 99.89% |
| 11 | OrbOrb is a usage-based billing platform that meters event data, applies pricing and generates invoices.Visit site ↗ | 79.1 | 99.81% |
| 12 | ChargebeeChargebee is a subscription billing and revenue management platform for recurring-revenue businesses, founded in Chennai, India in 2011.Visit site ↗ | 69.2 | 99.60% |
| 13 | RechargeRecharge is a subscription payments app for Shopify and BigCommerce stores.Visit site ↗ | 67.2 | 99.43% |
| 14 | MetronomeMetronome is a usage-based billing platform used by software and AI companies to meter consumption and invoice customers.Visit site ↗ | 63.8 | 99.38% |
Subscription Billing Platforms reliability at a glance
- Across the 14 ranked subscription billing platforms, average 90-day uptime is 99.85%. Reliability scores range from 100.0 (Bold Subscriptions) to 63.8 (Metronome).
- Together they published 62 incidents in the last 90 days, 13 of them partial or major outages.
- Bold Subscriptions reported no incidents at all in that time.
- The typical vendor takes 2h 23m to resolve an incident. Stripe Billing is fastest, at 19m on average.
- Chargebee reported the most incidents (13 in 90 days).
What to check before you choose a subscription billing platform
- Ask what happens to scheduled renewals during an outage: whether charges are queued and retried automatically or skipped until someone notices.
- Weigh the components that touch customers and cash, such as hosted checkout, the customer portal, payment processing and the API, above reporting or analytics delays.
- If your app grants or revokes access from billing webhooks, check how delayed webhooks are replayed and how you would reconcile missed events.
- Subscribe to the vendor's status page and to your payment gateway's, since many billing incidents start with a gateway problem.
90-day uptime history
Each bar is one day. Hover a bar for that day's uptime and incidents.
1. Bold Subscriptions
100% uptime · 0 incidents · avg resolve —2. Zuora
100% uptime · 1 incidents · avg resolve —3. Maxio
99.99% uptime · 1 incidents · avg resolve 50m4. ChargeOver
99.98% uptime · 1 incidents · avg resolve 37m5. Stripe Billing
99.99% uptime · 5 incidents · avg resolve 19m6. Skio
99.98% uptime · 1 incidents · avg resolve 2h 28m7. FastSpring
99.97% uptime · 6 incidents · avg resolve 37m8. Paddle
99.96% uptime · 2 incidents · avg resolve 2h 19m9. Lago
99.96% uptime · 9 incidents · avg resolve 36m10. Recurly
99.89% uptime · 2 incidents · avg resolve 4h 10m11. Orb
99.81% uptime · 5 incidents · avg resolve 8h 52m12. Chargebee
99.60% uptime · 13 incidents · avg resolve 3h 50m13. Recharge
99.43% uptime · 4 incidents · avg resolve 6h 35m14. Metronome
99.38% uptime · 12 incidents · avg resolve 3h 54m- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Being tracked (not ranked yet)
These vendors join the ranking once we have enough evidence: at least 14 days of data, and for vendors with a quiet status page (silent for a year, or for 90 days while their competitors report several incidents), 30 days of our own independent monitoring.
- Lemon Squeezy · quiet status page, awaiting our own monitoring
- Zoho Billing · quiet status page, awaiting our own monitoring
Recent Subscription Billing Platforms incidents
Degraded performance on our API
Affected: API
Affected: FastSpring System
API Service Degradation - EU Region
Affected: API (EU)
Elevated Analytics API Timeouts
Affected: Analytics
Affected: Alerts, Usage Pipeline
Affected: Alerts
Issue affecting metrics and reporting in the seller dashboard
Affected: Production - Billing, Production - Classic
Data API – Intermittent Report Job Failures
Affected: FastSpring System
Head-to-head comparisons
- Bold Subscriptions vs Zuora reliability
- Bold Subscriptions vs Maxio reliability
- Bold Subscriptions vs ChargeOver reliability
- Bold Subscriptions vs Stripe Billing reliability
- Zuora vs Maxio reliability
- Zuora vs ChargeOver reliability
- Zuora vs Stripe Billing reliability
- Maxio vs ChargeOver reliability
- Maxio vs Stripe Billing reliability
- ChargeOver vs Stripe Billing reliability
Related rankings
Frequently asked questions
What is the most reliable subscription billing platform?
Based on the last 90 days of data, Bold Subscriptions is the most reliable subscription billing platform we track, with a reliability score of 100.0/100 and 100% uptime.
How do you measure subscription billing platform reliability?
We poll each vendor's public status page every few minutes, record every incident, and run our own uptime checks against each vendor's login and customer-facing pages. Uptime (40%), incident frequency (20%), average time to resolve (20%) and transparency (20%) combine into one score out of 100.
How often are these rankings updated?
Continuously. Status pages and uptime checks run every five minutes and scores are recalculated several times an hour.
Can vendors pay to rank higher?
No. Sponsored placements are clearly labelled, shown separately from the rankings and never change a vendor's score.