Subscription Billing Platforms · reliability comparison
Stripe Billing vs Zuora: which is more reliable? (2026)
Zuora is more reliable than Stripe Billing, scoring 99.6 vs 96.1 out of 100. Over the last 90 days Stripe Billing reported 5 incidents and Zuora reported 1, with effective uptime of 99.99% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Stripe Billing | Zuora |
|---|---|---|
| Reliability score | 96.1 | 99.6 |
| Rank (subscription billing platforms) | #5 | #2 |
| Uptime (90 days) | 99.99% | 100% |
| Incidents (90 days) | 5 | 1 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 19m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Stripe Billing and Zuora differ
- Stripe Billing reported 5× as many incidents as Zuora over the last 90 days (5 vs 1).
- Stripe Billing had 1 partial or major outage, compared with 0 for Zuora.
- Stripe Billing's longest outage on record lasted 19m (Sep 27, 2026); Zuora's lasted 9h 16m (May 8, 2026).
90-day uptime
Stripe Billing
Zuora
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Stripe Billing incidents
- InformationalOct 1, 2026 · resolved in 25m
Affected: Stripe API
- Partial outageSep 27, 2026 · resolved in 19m
Affected: Stripe API, Stripe core components
- InformationalSep 23, 2026 · resolved in 33m
Affected: Stripe API, Stripe core components
- InformationalSep 22, 2026 · resolved in 2h 15m
Affected: Stripe API, Stripe core components
- InformationalAug 6, 2026 · resolved in 32m
Elevated Errors for retrieving balance transactions for automatic payouts
Affected: Stripe API
Recent Zuora incidents
- InformationalSep 1, 2026 · resolved in 57m
Central Sandbox Performance issue: 504 Gateway Time Out error
Affected: Central Sandbox
Other subscription billing platforms to consider
- Bold Subscriptions · #1 · 100% uptime
- Maxio · #3 · 99.99% uptime
- ChargeOver · #4 · 99.98% uptime
- Skio · #6 · 99.98% uptime
See the full most reliable subscription billing platforms ranking →