Expense Management Software · 2026 reliability ranking
Most Reliable Expense Management Software (2026)
We ranked 15 expense management tools by real-world reliability over the last 90 days, using 39 status page incidents and our own around-the-clock uptime checks. Expense management software issues company cards, captures receipts and routes approvals, so an outage can mean declined cards on the road, receipts that don't upload and reimbursements that miss a payroll run. Month-end close depends on card feeds and accounting syncs, and a failed sync can leave the books out of date for days. For a small finance team, these failures turn into manual reconciliation work and staff waiting to be paid back.
Last updated Nov 2, 2026 · How we score
| # | Vendor | Score | Uptime (90d) |
|---|---|---|---|
| 1 | AirbaseAirbase is a spend management platform covering corporate cards, bill pay and expense reimbursement, owned by Paylocity since 2024.Visit site ↗ | 100.0 | 100% |
| 2 | RydooRydoo is a Ghent, Belgium-based expense management and travel software company.Visit site ↗ | 100.0 | 100% |
| 3 | NavanNavan (formerly TripActions) is a Palo Alto, California-based corporate travel and expense management platform.Visit site ↗ | 91.5 | 99.97% |
| 4 | SAP ConcurSAP Concur is the travel, expense and invoice management software from SAP, headquartered in Bellevue, Washington.Visit site ↗ | 77.2 | 99.74% |
| 5 | Emburse ProfessionalEmburse Professional (formerly Certify) is the expense management product for mid-sized businesses from Emburse, a Portland, Maine-based spend management company.Visit site ↗ | 68.1 | 99.61% |
| 6 | ExpensifyExpensify is a Portland, Oregon-based expense reporting and corporate card application.Visit site ↗ | 67.8 | 99.39% |
| 7 | SoldoSoldo is a London-based spend management company offering prepaid company cards and expense management.Visit site ↗ | 59.7 | 99.51% |
| 8 | PleoPleo is a Copenhagen-based spend management company offering company cards, expense capture and reimbursements for European businesses.Visit site ↗ | 55.4 | 99.21% |
| 9 | BrexBrex is a San Francisco-based corporate card, spend management and business banking platform.Visit site ↗ | 40.0 | 97.69% |
| 10 | SpendeskSpendesk is a Paris-based spend management platform offering company cards, expense claims and invoice management.Visit site ↗ | 31.6 | 95.49% |
Expense Management Software reliability at a glance
- Across the 10 ranked expense management tools, average 90-day uptime is 99.06%. Reliability scores range from 100.0 (Airbase) to 31.6 (Spendesk).
- Together they published 39 incidents in the last 90 days, 22 of them partial or major outages.
- Airbase, Rydoo reported no incidents at all in that time.
- The typical vendor takes 13h 21m to resolve an incident. Expensify is fastest, at 2h 55m on average.
- Spendesk reported the most incidents (12 in 90 days).
What to check before you choose a expense management tool
- Check how often card authorisation has failed. A declined company card at a client dinner or a hotel desk is the outage employees notice first.
- Look at incidents affecting receipt capture and accounting integrations. They don't stop spending, but they pile up work at month-end close.
- Ask whether the mobile app can capture receipts offline and upload them later, so staff don't lose receipts during an outage.
- Subscribe to the vendor's status page and plan close around their maintenance windows.
90-day uptime history
Each bar is one day. Hover a bar for that day's uptime and incidents.
1. Airbase
100% uptime · 0 incidents · avg resolve —2. Rydoo
100% uptime · 0 incidents · avg resolve —3. Navan
99.97% uptime · 7 incidents · avg resolve 3h 6m4. SAP Concur
99.74% uptime · 1 incidents · avg resolve 6h 46m5. Emburse Professional
99.61% uptime · 1 incidents · avg resolve 16h 32m6. Expensify
99.39% uptime · 5 incidents · avg resolve 2h 55m7. Soldo
99.51% uptime · 1 incidents · avg resolve 2d 22h8. Pleo
99.21% uptime · 3 incidents · avg resolve 1d 8h9. Brex
97.69% uptime · 9 incidents · avg resolve 10h 9m10. Spendesk
95.49% uptime · 12 incidents · avg resolve 1d 2h- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Being tracked (not ranked yet)
These vendors join the ranking once we have enough evidence: at least 14 days of data, and for vendors with a quiet status page (silent for a year, or for 90 days while their competitors report several incidents), 30 days of our own independent monitoring.
- Fyle · quiet status page, awaiting our own monitoring
- Payhawk · quiet status page, awaiting our own monitoring
- Zoho Expense · quiet status page, awaiting our own monitoring
- BILL Spend & Expense · no public status page
- Ramp · no public status page
Recent Expense Management Software incidents
Timeout errors for windows users
Affected: Web application
sftp.certify.com is Currently Offlineofficial update ↗
Affected: File Transfer through SFTP
Subscription Cards – Card Details Unavailable
Affected: Subscription Cards
Request degradation (Concur Cloud for Public Sector)
Affected: Request
TPP outage impacting Pleo Open Banking capabilities (PIS and VRP)official update ↗
Affected: 💰 E-money Account
Head-to-head comparisons
- Airbase vs Rydoo reliability
- Airbase vs Navan reliability
- Airbase vs SAP Concur reliability
- Airbase vs Emburse Professional reliability
- Rydoo vs Navan reliability
- Rydoo vs SAP Concur reliability
- Rydoo vs Emburse Professional reliability
- Navan vs SAP Concur reliability
- Navan vs Emburse Professional reliability
- SAP Concur vs Emburse Professional reliability
Related rankings
Frequently asked questions
What is the most reliable expense management tool?
Based on the last 90 days of data, Airbase is the most reliable expense management tool we track, with a reliability score of 100.0/100 and 100% uptime.
How do you measure expense management tool reliability?
We poll each vendor's public status page every few minutes, record every incident, and run our own uptime checks against each vendor's login and customer-facing pages. Uptime (40%), incident frequency (20%), average time to resolve (20%) and transparency (20%) combine into one score out of 100.
How often are these rankings updated?
Continuously. Status pages and uptime checks run every five minutes and scores are recalculated several times an hour.
Can vendors pay to rank higher?
No. Sponsored placements are clearly labelled, shown separately from the rankings and never change a vendor's score.