Subscription Billing Platforms · reliability comparison
Chargebee vs Lago: which is more reliable? (2026)
Lago is more reliable than Chargebee, scoring 91.3 vs 69.2 out of 100. Over the last 90 days Chargebee reported 13 incidents and Lago reported 9, with effective uptime of 99.60% and 99.96% respectively. Lago resolves incidents faster on average (36m).
Data updated Nov 2, 2026 · How we score
| Metric | Chargebee | Lago |
|---|---|---|
| Reliability score | 69.2 | 91.3 |
| Rank (subscription billing platforms) | #12 | #9 |
| Uptime (90 days) | 99.60% | 99.96% |
| Incidents (90 days) | 13 | 9 |
| Partial / major outages | 3 | 0 |
| Avg time to resolve | 3h 50m | 36m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Chargebee and Lago differ
- Chargebee reported 44% more incidents than Lago over the last 90 days (13 vs 9).
- Chargebee had 3 partial or major outages, compared with 0 for Lago.
- Lago fixes problems faster: 36m on average, against 3h 50m for Chargebee (6.4× quicker).
- Chargebee's longest outage on record lasted 2h 57m (Jun 11, 2026); Lago's lasted 7h (May 11, 2026).
90-day uptime
Chargebee
Lago
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Chargebee incidents
- Partial outageOct 28, 2026 · resolved in 41m
API Service Degradation - EU Region
Affected: API (EU)
- Degraded performanceOct 10, 2026 · resolved in <1m
Affected: API (US)
- Degraded performanceOct 8, 2026 · resolved in 1d 18h
API Service Degradation - EU Region
Affected: API (EU)
- Degraded performanceSep 30, 2026 · resolved in <1m
Affected: API (EU)
- Partial outageSep 29, 2026 · resolved in 2h
API Service Degradationofficial update ↗
Affected: API (US)
- Degraded performanceSep 17, 2026 · resolved in <1m
Affected: API (EU)
Recent Lago incidents
- Degraded performanceNov 1, 2026 · resolved in 7m
Degraded performance on our API
Affected: API
- Degraded performanceOct 19, 2026 · resolved in 6m
Degraded performance on our API
Affected: API
- Degraded performanceOct 19, 2026 · resolved in 6m
Degraded performance on our API
Affected: API
- Degraded performanceOct 19, 2026 · resolved in 12m
Degraded performance on our API
Affected: API
- Degraded performanceSep 17, 2026 · resolved in 10m
Degraded performance on our API
Affected: API
- Degraded performanceSep 11, 2026 · resolved in 3h 28m
Degraded performance on our API
Affected: API
Other subscription billing platforms to consider
- Bold Subscriptions · #1 · 100% uptime
- Zuora · #2 · 100% uptime
- Maxio · #3 · 99.99% uptime
- ChargeOver · #4 · 99.98% uptime
See the full most reliable subscription billing platforms ranking →