Subscription Billing Platforms · reliability comparison
Chargebee vs Maxio: which is more reliable? (2026)
Maxio is more reliable than Chargebee, scoring 97.6 vs 69.2 out of 100. Over the last 90 days Chargebee reported 13 incidents and Maxio reported 1, with effective uptime of 99.60% and 99.99% respectively. Maxio resolves incidents faster on average (50m).
Data updated Nov 1, 2026 · How we score
| Metric | Chargebee | Maxio |
|---|---|---|
| Reliability score | 69.2 | 97.6 |
| Rank (subscription billing platforms) | #12 | #3 |
| Uptime (90 days) | 99.60% | 99.99% |
| Incidents (90 days) | 13 | 1 |
| Partial / major outages | 3 | 0 |
| Avg time to resolve | 3h 50m | 50m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Chargebee and Maxio differ
- Chargebee reported 13× as many incidents as Maxio over the last 90 days (13 vs 1).
- Chargebee had 3 partial or major outages, compared with 0 for Maxio.
- Maxio fixes problems faster: 50m on average, against 3h 50m for Chargebee (4.6× quicker).
- Chargebee's longest outage on record lasted 2h 57m (Jun 11, 2026); Maxio's lasted 5h 33m (Apr 1, 2026).
90-day uptime
Chargebee
Maxio
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Chargebee incidents
- Partial outageOct 28, 2026 · resolved in 41m
API Service Degradation - EU Region
Affected: API (EU)
- Degraded performanceOct 10, 2026 · resolved in <1m
Affected: API (US)
- Degraded performanceOct 8, 2026 · resolved in 1d 18h
API Service Degradation - EU Region
Affected: API (EU)
- Degraded performanceSep 30, 2026 · resolved in <1m
Affected: API (EU)
- Partial outageSep 29, 2026 · resolved in 2h
Affected: API (US)
- Degraded performanceSep 17, 2026 · resolved in <1m
Affected: API (EU)
Recent Maxio incidents
- Degraded performanceSep 18, 2026 · resolved in 50m
Advanced Billing CSV Exports Delayed
Affected: Data Exports
Other subscription billing platforms to consider
- Bold Subscriptions · #1 · 100% uptime
- Zuora · #2 · 100% uptime
- ChargeOver · #4 · 99.98% uptime
- Stripe Billing · #5 · 99.99% uptime
See the full most reliable subscription billing platforms ranking →