Subscription Billing Platforms · reliability comparison

Chargebee vs Recharge: which is more reliable? (2026)

Chargebee is more reliable than Recharge, scoring 69.2 vs 67.2 out of 100. Over the last 90 days Chargebee reported 13 incidents and Recharge reported 4, with effective uptime of 99.60% and 99.43% respectively. Chargebee resolves incidents faster on average (3h 50m).

Data updated Nov 1, 2026 · How we score

Chargebee

69.2/100

Operational

Visit Chargebee ↗

Recharge

67.2/100

Operational

Visit Recharge ↗
VS
MetricChargebeeRecharge
Reliability score69.267.2
Rank (subscription billing platforms)#12#13
Uptime (90 days)99.60%99.43%
Incidents (90 days)134
Partial / major outages32
Avg time to resolve3h 50m6h 35m
Outages we detected00
Transparency score100/100100/100

Where Chargebee and Recharge differ

  • Chargebee reported 3.3× as many incidents as Recharge over the last 90 days (13 vs 4).
  • Chargebee had 3 partial or major outages, compared with 2 for Recharge.
  • Chargebee fixes problems faster: 3h 50m on average, against 6h 35m for Recharge.
  • Chargebee's longest outage on record lasted 2h 57m (Jun 11, 2026); Recharge's lasted 3d (Nov 9, 2025).

90-day uptime

Chargebee

Aug 5, 2026 – Aug 6, 2026: no incidentsAug 7, 2026: 99.99% uptime, 1 incident (Degraded performance)Aug 8, 2026 – Aug 23, 2026: no incidentsAug 24, 2026: 98.87% uptime, 1 incident (Degraded performance)Aug 25, 2026 – Sep 1, 2026: no incidentsSep 2, 2026: 99.72% uptime, 2 incidents (Partial outage)Sep 3, 2026: 98.58% uptime, 3 incidents (Degraded performance)Sep 4, 2026 – Sep 16, 2026: no incidentsSep 17, 2026: 99.99% uptime, 1 incident (Degraded performance)Sep 18, 2026 – Sep 28, 2026: no incidentsSep 29, 2026: 95.82% uptime, 1 incident (Partial outage)Sep 30, 2026: 99.99% uptime, 1 incident (Degraded performance)Oct 1, 2026 – Oct 7, 2026: no incidentsOct 8, 2026: 94.07% uptime, 1 incident (Degraded performance)Oct 9, 2026: 85.00% uptime, 1 incident (Degraded performance)Oct 10, 2026: 94.11% uptime, 2 incidents (Degraded performance)Oct 11, 2026 – Oct 27, 2026: no incidentsOct 28, 2026: 98.57% uptime, 1 incident (Partial outage)Oct 29, 2026 – Nov 2, 2026: no incidents
90 days ago99.608% average daily uptimeToday

Recharge

Aug 5, 2026 – Aug 6, 2026: no incidentsAug 7, 2026: 58.83% uptime, 1 incident (Major outage)Aug 8, 2026: 94.44% uptime, 1 incident (Major outage)Aug 9, 2026 – Sep 27, 2026: no incidentsSep 28, 2026: 95.93% uptime, 1 incident (Partial outage)Sep 29, 2026 – Nov 2, 2026: no incidents
90 days ago99.435% average daily uptimeToday

Recent Chargebee incidents

Full Chargebee reliability report →

Recent Recharge incidents

  • Partial outageSep 28, 2026 · resolved in 1h 57m

    Degraded Service Performance

    Affected: Recharge Analytics, In-App Support, Recharge API, Recharge Charge Processing, Recharge Checkout, Recharge Customer Portal +2 more

  • InformationalSep 25, 2026 · resolved in 2h 32m

    Systems degraded

    Affected: Recharge Analytics, Recharge API, Recharge Charge Processing, Recharge Checkout, Recharge Customer Portal, Recharge Merchant Portal +1 more

  • InformationalSep 1, 2026 · resolved in 39m

    Potential SMS Delays

  • Major outageAug 7, 2026 · resolved in 11h 13m

    Upcoming Charge Notification Delayofficial update ↗

    Affected: Recharge Webhooks

Full Recharge reliability report →

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