Subscription Billing Platforms · reliability comparison
Chargebee vs Skio: which is more reliable? (2026)
Skio is more reliable than Chargebee, scoring 94.8 vs 69.2 out of 100. Over the last 90 days Chargebee reported 13 incidents and Skio reported 1, with effective uptime of 99.60% and 99.98% respectively. Skio resolves incidents faster on average (2h 28m).
Data updated Nov 1, 2026 · How we score
| Metric | Chargebee | Skio |
|---|---|---|
| Reliability score | 69.2 | 94.8 |
| Rank (subscription billing platforms) | #12 | #6 |
| Uptime (90 days) | 99.60% | 99.98% |
| Incidents (90 days) | 13 | 1 |
| Partial / major outages | 3 | 0 |
| Avg time to resolve | 3h 50m | 2h 28m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Chargebee and Skio differ
- Chargebee reported 13× as many incidents as Skio over the last 90 days (13 vs 1).
- Chargebee had 3 partial or major outages, compared with 0 for Skio.
- Skio fixes problems faster: 2h 28m on average, against 3h 50m for Chargebee.
- Chargebee's longest outage on record lasted 2h 57m (Jun 11, 2026); Skio's lasted 2h 28m (Sep 21, 2026).
90-day uptime
Chargebee
Skio
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Chargebee incidents
- Partial outageOct 28, 2026 · resolved in 41m
API Service Degradation - EU Region
Affected: API (EU)
- Degraded performanceOct 10, 2026 · resolved in <1m
Affected: API (US)
- Degraded performanceOct 8, 2026 · resolved in 1d 18h
API Service Degradation - EU Region
Affected: API (EU)
- Degraded performanceSep 30, 2026 · resolved in <1m
Affected: API (EU)
- Partial outageSep 29, 2026 · resolved in 2h
Affected: API (US)
- Degraded performanceSep 17, 2026 · resolved in <1m
Affected: API (EU)
Recent Skio incidents
- Degraded performanceSep 21, 2026 · resolved in 2h 28m
Errors loading customer data in the dashboard
Affected: Skio Merchant Portal
Other subscription billing platforms to consider
- Bold Subscriptions · #1 · 100% uptime
- Zuora · #2 · 100% uptime
- Maxio · #3 · 99.99% uptime
- ChargeOver · #4 · 99.98% uptime
See the full most reliable subscription billing platforms ranking →