Subscription Billing Platforms · reliability comparison
Chargebee vs Stripe Billing: which is more reliable? (2026)
Stripe Billing is more reliable than Chargebee, scoring 96.1 vs 69.2 out of 100. Over the last 90 days Chargebee reported 13 incidents and Stripe Billing reported 5, with effective uptime of 99.60% and 99.99% respectively. Stripe Billing resolves incidents faster on average (19m).
Data updated Nov 1, 2026 · How we score
| Metric | Chargebee | Stripe Billing |
|---|---|---|
| Reliability score | 69.2 | 96.1 |
| Rank (subscription billing platforms) | #12 | #5 |
| Uptime (90 days) | 99.60% | 99.99% |
| Incidents (90 days) | 13 | 5 |
| Partial / major outages | 3 | 1 |
| Avg time to resolve | 3h 50m | 19m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Chargebee and Stripe Billing differ
- Chargebee reported 2.6× as many incidents as Stripe Billing over the last 90 days (13 vs 5).
- Chargebee had 3 partial or major outages, compared with 1 for Stripe Billing.
- Stripe Billing fixes problems faster: 19m on average, against 3h 50m for Chargebee (12.3× quicker).
- Chargebee's longest outage on record lasted 2h 57m (Jun 11, 2026); Stripe Billing's lasted 19m (Sep 27, 2026).
90-day uptime
Chargebee
Stripe Billing
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Chargebee incidents
- Partial outageOct 28, 2026 · resolved in 41m
API Service Degradation - EU Region
Affected: API (EU)
- Degraded performanceOct 10, 2026 · resolved in <1m
Affected: API (US)
- Degraded performanceOct 8, 2026 · resolved in 1d 18h
API Service Degradation - EU Region
Affected: API (EU)
- Degraded performanceSep 30, 2026 · resolved in <1m
Affected: API (EU)
- Partial outageSep 29, 2026 · resolved in 2h
API Service Degradationofficial update ↗
Affected: API (US)
- Degraded performanceSep 17, 2026 · resolved in <1m
Affected: API (EU)
Recent Stripe Billing incidents
- InformationalOct 1, 2026 · resolved in 25m
Affected: Stripe API
- Partial outageSep 27, 2026 · resolved in 19m
Affected: Stripe API, Stripe core components
- InformationalSep 23, 2026 · resolved in 33m
Affected: Stripe API, Stripe core components
- InformationalSep 22, 2026 · resolved in 2h 15m
Affected: Stripe API, Stripe core components
- InformationalAug 6, 2026 · resolved in 32m
Elevated Errors for retrieving balance transactions for automatic payouts
Affected: Stripe API
Other subscription billing platforms to consider
- Bold Subscriptions · #1 · 100% uptime
- Zuora · #2 · 100% uptime
- Maxio · #3 · 99.99% uptime
- ChargeOver · #4 · 99.98% uptime
See the full most reliable subscription billing platforms ranking →