Subscription Billing Platforms · reliability comparison
Chargebee vs Zoho Billing: which is more reliable? (2026)
Zoho Billing is more reliable than Chargebee, scoring 100.0 vs 69.2 out of 100. Over the last 90 days Chargebee reported 13 incidents and Zoho Billing reported 0, with effective uptime of 99.60% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Chargebee | Zoho Billing |
|---|---|---|
| Reliability score | 69.2 | 100.0 |
| Rank (subscription billing platforms) | #12 | — |
| Uptime (90 days) | 99.60% | 100% |
| Incidents (90 days) | 13 | 0 |
| Partial / major outages | 3 | 0 |
| Avg time to resolve | 3h 50m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Chargebee and Zoho Billing differ
- Zoho Billing reported no incidents in the last 90 days, while Chargebee reported 13.
- Chargebee had 3 partial or major outages, compared with 0 for Zoho Billing.
90-day uptime
Chargebee
Zoho Billing
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Chargebee incidents
- Partial outageOct 28, 2026 · resolved in 41m
API Service Degradation - EU Region
Affected: API (EU)
- Degraded performanceOct 10, 2026 · resolved in <1m
Affected: API (US)
- Degraded performanceOct 8, 2026 · resolved in 1d 18h
API Service Degradation - EU Region
Affected: API (EU)
- Degraded performanceSep 30, 2026 · resolved in <1m
Affected: API (EU)
- Partial outageSep 29, 2026 · resolved in 2h
API Service Degradationofficial update ↗
Affected: API (US)
- Degraded performanceSep 17, 2026 · resolved in <1m
Affected: API (EU)
Recent Zoho Billing incidents
No incidents reported by Zoho Billing in the last 90 days.
Other subscription billing platforms to consider
- Bold Subscriptions · #1 · 100% uptime
- Zuora · #2 · 100% uptime
- Maxio · #3 · 99.99% uptime
- ChargeOver · #4 · 99.98% uptime
See the full most reliable subscription billing platforms ranking →