Subscription Billing Platforms · reliability comparison
ChargeOver vs Metronome: which is more reliable? (2026)
ChargeOver is more reliable than Metronome, scoring 96.8 vs 63.8 out of 100. Over the last 90 days ChargeOver reported 1 incident and Metronome reported 12, with effective uptime of 99.98% and 99.38% respectively. ChargeOver resolves incidents faster on average (37m).
Data updated Nov 1, 2026 · How we score
| Metric | ChargeOver | Metronome |
|---|---|---|
| Reliability score | 96.8 | 63.8 |
| Rank (subscription billing platforms) | #4 | #14 |
| Uptime (90 days) | 99.98% | 99.38% |
| Incidents (90 days) | 1 | 12 |
| Partial / major outages | 1 | 4 |
| Avg time to resolve | 37m | 3h 54m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where ChargeOver and Metronome differ
- Metronome reported 12× as many incidents as ChargeOver over the last 90 days (12 vs 1).
- Metronome had 4 partial or major outages, compared with 1 for ChargeOver.
- ChargeOver fixes problems faster: 37m on average, against 3h 54m for Metronome (6.4× quicker).
- ChargeOver's longest outage on record lasted 8h 34m (Aug 1, 2026); Metronome's lasted 12h 6m (Sep 28, 2026).
90-day uptime
ChargeOver
Metronome
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent ChargeOver incidents
- MaintenanceOct 21, 2026 · resolved in 11h 13m
Affected: Main Application
- Partial outageAug 24, 2026 · resolved in 37m
Intermittent downtime / trouble accessing ChargeOver
Affected: Main Application
Recent Metronome incidents
- Degraded performanceOct 22, 2026 · resolved in 1h
Affected: Alerts, Usage Pipeline
- Degraded performanceOct 22, 2026 · resolved in 1h 56m
Affected: Alerts
- Partial outageOct 8, 2026 · resolved in 3h 20m
Affected: Overall
- Degraded performanceOct 3, 2026 · resolved in 6h 53m
Affected: Data Export
- Degraded performanceOct 2, 2026 · resolved in 3h 47m
Affected: Data Export
- InformationalOct 2, 2026 · resolved in 4h 19m
Other subscription billing platforms to consider
- Bold Subscriptions · #1 · 100% uptime
- Zuora · #2 · 100% uptime
- Maxio · #3 · 99.99% uptime
- Stripe Billing · #5 · 99.99% uptime
See the full most reliable subscription billing platforms ranking →