Subscription Billing Platforms · reliability comparison
ChargeOver vs Orb: which is more reliable? (2026)
ChargeOver is more reliable than Orb, scoring 96.8 vs 79.1 out of 100. Over the last 90 days ChargeOver reported 1 incident and Orb reported 5, with effective uptime of 99.98% and 99.81% respectively. ChargeOver resolves incidents faster on average (37m).
Data updated Nov 1, 2026 · How we score
| Metric | ChargeOver | Orb |
|---|---|---|
| Reliability score | 96.8 | 79.1 |
| Rank (subscription billing platforms) | #4 | #11 |
| Uptime (90 days) | 99.98% | 99.81% |
| Incidents (90 days) | 1 | 5 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 37m | 8h 52m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where ChargeOver and Orb differ
- Orb reported 5× as many incidents as ChargeOver over the last 90 days (5 vs 1).
- ChargeOver had 1 partial or major outage, compared with 0 for Orb.
- ChargeOver fixes problems faster: 37m on average, against 8h 52m for Orb (14.5× quicker).
- ChargeOver's longest outage on record lasted 8h 34m (Aug 1, 2026); Orb's lasted 3h 38m (Mar 3, 2026).
90-day uptime
ChargeOver
Orb
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent ChargeOver incidents
- MaintenanceOct 21, 2026 · resolved in 11h 13m
Affected: Main Application
- Partial outageAug 24, 2026 · resolved in 37m
Intermittent downtime / trouble accessing ChargeOver
Affected: Main Application
Recent Orb incidents
- InformationalOct 26, 2026 · resolved in <1m
Elevated Analytics API Timeouts
Affected: Analytics
- InformationalSep 25, 2026 · resolved in 3h 29m
Affected: Reads, Webhooks
- Degraded performanceSep 24, 2026 · resolved in 35m
Affected: Reads, Writes, Analytics
- Degraded performanceSep 16, 2026 · resolved in 21h 54m
- Degraded performanceSep 1, 2026 · resolved in 4h 8m
Delays for usage-based invoices
Affected: Invoicing
Other subscription billing platforms to consider
- Bold Subscriptions · #1 · 100% uptime
- Zuora · #2 · 100% uptime
- Maxio · #3 · 99.99% uptime
- Stripe Billing · #5 · 99.99% uptime
See the full most reliable subscription billing platforms ranking →