Business Phone Systems · reliability comparison
CloudTalk vs net2phone: which is more reliable? (2026)
CloudTalk is more reliable than net2phone, scoring 89.6 vs 81.1 out of 100. Over the last 90 days CloudTalk reported 2 incidents and net2phone reported 1, with effective uptime of 99.91% and 99.89% respectively. CloudTalk resolves incidents faster on average (3h 33m).
Data updated Nov 2, 2026 · How we score
| Metric | CloudTalk | net2phone |
|---|---|---|
| Reliability score | 89.6 | 81.1 |
| Rank (business phone systems) | #3 | #6 |
| Uptime (90 days) | 99.91% | 99.89% |
| Incidents (90 days) | 2 | 1 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 3h 33m | 14h 35m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where CloudTalk and net2phone differ
- CloudTalk reported 2× as many incidents as net2phone over the last 90 days (2 vs 1).
- CloudTalk had 1 partial or major outage, compared with 0 for net2phone.
- CloudTalk fixes problems faster: 3h 33m on average, against 14h 35m for net2phone (4.1× quicker).
- CloudTalk's longest outage on record lasted 1d 20h (Nov 10, 2025); net2phone's lasted 16m (Nov 21, 2025).
90-day uptime
CloudTalk
net2phone
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent CloudTalk incidents
- Partial outageOct 13, 2026 · resolved in 3h 33m
Something is not working correctlyofficial update ↗
Affected: VoiceAgents
- MaintenanceAug 28, 2026 · ongoing
Scheduled database upgrade of contacts
Affected: CloudTalk Dashboard, Integrations, Mobile Application, Desktop Application, Analytics, Messaging +1 more
- InformationalAug 17, 2026 · resolved in 1h 21m
Recent net2phone incidents
- MaintenanceOct 22, 2026 · resolved in 3d 23h
Net2phone 1.0 Portal Maintenance
Affected: net2phone 1.0 Admin Portal
- Degraded performanceOct 21, 2026 · resolved in 14h 35m
net2phone 1.0 portal maintenance
Affected: net2phone 1.0 Admin Portal
Other business phone systems to consider
- Grasshopper · #1 · 99.96% uptime
- JustCall · #2 · 99.96% uptime
- GoTo Connect · #4 · 99.87% uptime
- Quo (formerly OpenPhone) · #5 · 99.83% uptime