Restaurant POS · reliability comparison
Clover vs SumUp: which is more reliable? (2026)
Clover is more reliable than SumUp, scoring 87.8 vs 54.2 out of 100. Over the last 90 days Clover reported 6 incidents and SumUp reported 5, with effective uptime of 99.88% and 98.98% respectively. Clover resolves incidents faster on average (1h 55m).
Data updated Nov 1, 2026 · How we score
| Metric | Clover | SumUp |
|---|---|---|
| Reliability score | 87.8 | 54.2 |
| Rank (restaurant POS systems) | #4 | #10 |
| Uptime (90 days) | 99.88% | 98.98% |
| Incidents (90 days) | 6 | 5 |
| Partial / major outages | 1 | 1 |
| Avg time to resolve | 1h 55m | 19h 59m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Clover and SumUp differ
- Clover reported 20% more incidents than SumUp over the last 90 days (6 vs 5).
- Clover fixes problems faster: 1h 55m on average, against 19h 59m for SumUp (10.4× quicker).
- Clover's longest outage on record lasted 7h 28m (Jul 7, 2026); SumUp's lasted 3h 2m (Jun 27, 2026).
90-day uptime
Clover
SumUp
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Clover incidents
- Partial outageOct 21, 2026 · resolved in 2h 45m
Clover is experiencing an issue impacting Ecommerce products
Affected: Ecommerce, Online Ordering
- InformationalOct 8, 2026 · resolved in 1h 21m
[NA] Clover experiencing issues with the Customer Engagement Apps
- Degraded performanceSep 22, 2026 · resolved in 28m
[NA]Web dashboard login issues for a small subset of merchants on Safari Browsers
Affected: Dashboard
- Degraded performanceSep 16, 2026 · resolved in 3h 19m
Clover in EMEA is experiencing an issue
Affected: Dashboard, Cloud Pay Display
- Degraded performanceAug 30, 2026 · resolved in 1h 54m
[NA] Clover merchants experiencing issues with payment processing
Affected: North America - Payment Authorization Services
- Degraded performanceAug 25, 2026 · resolved in 1h 10m
Clover in NA is experiencing issues with Cloud Pay Display
Affected: Dashboard, Cloud Pay Display
Recent SumUp incidents
- Degraded performanceOct 29, 2026 · ongoing
- MaintenanceOct 9, 2026 · ongoing
SEPA instant payments will be delayed due to a scheduled maintenance
Affected: Business Account (EU)
- Degraded performanceSep 5, 2026 · resolved in 7h 6m
Multi-Device-Sync and Kitchen Display System (KDS) are not receiving orders
Affected: Kitchen Display System (KDS), Ordering & Floor Plan
- Degraded performanceSep 3, 2026 · resolved in 6d 2h
Touchscreen not responding on POS devices
Affected: SumUp POS, POS Pro
- Degraded performanceAug 17, 2026 · resolved in 10m
Issue with Logins and Payments Acceptance
Affected: Card Readers: Solo, Card Readers: Air & 3G, Card Readers: Top & Top NFC, Logins, Tap to Pay on Android, Solo Cloud API +7 more
- MaintenanceAug 15, 2026 · ongoing
Transactions processing delay in UK
Affected: Business Account (EU)
Other restaurant POS systems to consider
- Shopify POS · #1 · 100% uptime
- SpotOn · #2 · 100% uptime
- Loyverse · #3 · 99.91% uptime
- Epos Now · #5 · 99.86% uptime