Field Service Management · reliability comparison
Commusoft vs Kickserv: which is more reliable? (2026)
Kickserv is more reliable than Commusoft, scoring 100.0 vs 83.0 out of 100. Over the last 90 days Commusoft reported 3 incidents and Kickserv reported 0, with effective uptime of 99.79% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Commusoft | Kickserv |
|---|---|---|
| Reliability score | 83.0 | 100.0 |
| Rank (field service management apps) | #12 | #2 |
| Uptime (90 days) | 99.79% | 100% |
| Incidents (90 days) | 3 | 0 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 3h 56m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Commusoft and Kickserv differ
- Kickserv reported no incidents in the last 90 days, while Commusoft reported 3.
- Commusoft had 1 partial or major outage, compared with 0 for Kickserv.
- Commusoft's longest outage on record lasted 8h 14m (Apr 14, 2026); Kickserv's lasted 1d 2h (Jan 12, 2026).
90-day uptime
Commusoft
Kickserv
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Commusoft incidents
- Degraded performanceOct 12, 2026 · resolved in 3h 40m
- Degraded performanceSep 7, 2026 · resolved in 21m
- Partial outageAug 12, 2026 · resolved in 7h 48m
Recent Kickserv incidents
No incidents reported by Kickserv in the last 90 days.
Other field service management apps to consider
- FieldRoutes · #1 · 100% uptime
- Successware · #3 · 100% uptime
- Tradify · #4 · 100% uptime
- Zuper · #5 · 99.99% uptime
See the full most reliable field service management software ranking →