Veterinary Practice Management Software · reliability comparison
Covetrus Pulse vs Provet Cloud: which is more reliable? (2026)
Covetrus Pulse is more reliable than Provet Cloud, scoring 74.7 vs 59.1 out of 100. Over the last 90 days Covetrus Pulse reported 31 incidents and Provet Cloud reported 15, with effective uptime of 100% and 99.23% respectively.
Data updated Nov 2, 2026 · How we score
| Metric | Covetrus Pulse | Provet Cloud |
|---|---|---|
| Reliability score | 74.7 | 59.1 |
| Rank (veterinary practice management systems) | #8 | #10 |
| Uptime (90 days) | 100% | 99.23% |
| Incidents (90 days) | 31 | 15 |
| Partial / major outages | 4 | 2 |
| Avg time to resolve | — | 6h 53m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Covetrus Pulse and Provet Cloud differ
- Covetrus Pulse reported 2.1× as many incidents as Provet Cloud over the last 90 days (31 vs 15).
- Covetrus Pulse had 4 partial or major outages, compared with 2 for Provet Cloud.
90-day uptime
Covetrus Pulse
Provet Cloud
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Covetrus Pulse incidents
- Degraded performanceOct 30, 2026 · resolved (duration not published)
- Degraded performanceOct 30, 2026 · resolved (duration not published)
- Degraded performanceOct 28, 2026 · resolved (duration not published)
- Degraded performanceOct 26, 2026 · resolved (duration not published)
- Degraded performanceOct 22, 2026 · resolved (duration not published)
- Degraded performanceOct 20, 2026 · resolved (duration not published)
Recent Provet Cloud incidents
- Degraded performanceOct 26, 2026 · ongoing
Mastercard payments taken on October 24th showing as Refunded
Affected: Payment Service
- Degraded performanceOct 26, 2026 · resolved in 1d 22h
Delays receiving emails in the shared inbox
Affected: EU
- Degraded performanceOct 17, 2026 · resolved in 3m
Elevated errors when loading Provet
Affected: Darwin
- Degraded performanceOct 13, 2026 · resolved in 1h 20m
Cannot add medicines to consultations
Affected: Darwin, Pegasus, Enterprise, US, US Enterprise, EU
- Degraded performanceOct 10, 2026 · resolved in <1m
Elevated errors when loading Provet
Affected: Darwin
- Major outageSep 30, 2026 · resolved in 40m
500 errors on some clinics in the US regionofficial update ↗
Affected: US
Other veterinary practice management systems to consider
- PetDesk · #1 · 100% uptime
- Otto · #2 · 100% uptime
- IDEXX Neo · #3 · 99.94% uptime
- Vetstoria · #4 · 99.96% uptime
See the full most reliable veterinary practice management software ranking →