Outage report · Major outage
Provet Cloud outage on Sep 30, 2026
500 errors on some clinics in the US region
SeverityMajor outage
StartedSep 30, 2026, 09:36UTC
ResolvedSep 30, 2026, 10:16UTC
Duration40m
What happened
Provet Cloud reported a major outage starting Sep 30, 2026, 09:36 UTC, affecting US. It was marked resolved at Sep 30, 2026, 10:16 UTC.
- The incident lasted 40m from first report to resolution.
- Provet Cloud had reported 2 other partial or major outages in the 90 days before it.
- 10 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Provet Cloud
**Resolved** This issue is now resolved and Provet is working normally for all affected clinics in the US region. Between around 10:15 and 11:00 BST (05:15–06:00 EDT / 02:15–03:00 PDT) on 30 September, some US clinics saw a 500 error when trying to access Provet. This was caused by a capacity issue with one of our US databases. Our team added extra capacity and service has been restored. We'll keep monitoring closely. If you're still having trouble, try refreshing your browser. If the problem continues, please contact our Support team. We're sorry for the disruption this caused, and thank you for your patience.
What our independent monitoring saw
Our independent monitoring of Provet Cloud started after this incident, so this report is based on Provet Cloud's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Provet Cloud's overall reliability
59.1/100
Provet Cloud has a reliability score of 59.1/100, with 99.23% effective uptime and 15 incidents over the last 90 days.
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