iGaming Payment Providers · reliability comparison
D24 (Directa24) vs PayRetailers: which is more reliable? (2026)
PayRetailers is more reliable than D24 (Directa24), scoring 98.2 vs 86.1 out of 100. Over the last 90 days D24 (Directa24) reported 7 incidents and PayRetailers reported 2, with effective uptime of 99.87% and 99.99% respectively. PayRetailers resolves incidents faster on average (18m).
Data updated Nov 1, 2026 · How we score
VS
| Metric | D24 (Directa24) | PayRetailers |
|---|---|---|
| Reliability score | 86.1 | 98.2 |
| Rank (iGaming payment providers) | #6 | #1 |
| Uptime (90 days) | 99.87% | 99.99% |
| Incidents (90 days) | 7 | 2 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | 2h 35m | 18m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where D24 (Directa24) and PayRetailers differ
- D24 (Directa24) reported 3.5× as many incidents as PayRetailers over the last 90 days (7 vs 2).
- PayRetailers fixes problems faster: 18m on average, against 2h 35m for D24 (Directa24) (8.8× quicker).
- D24 (Directa24)'s longest incident on record lasted 8h 25m (Sep 15, 2026); PayRetailers's lasted 2h 33m (Oct 22, 2026).
90-day uptime
D24 (Directa24)
PayRetailers
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent D24 (Directa24) incidents
- Degraded performanceOct 20, 2026 · resolved in 2h 6m
- Degraded performanceOct 1, 2026 · resolved in 26m
- Degraded performanceSep 16, 2026 · resolved in 2h 54m
- Degraded performanceSep 15, 2026 · resolved in 8h 25m
- Degraded performanceSep 8, 2026 · resolved in 15m
- Degraded performanceSep 8, 2026 · resolved in 16m
Recent PayRetailers incidents
- InformationalOct 22, 2026 · resolved in 2h 33m
- Degraded performanceOct 19, 2026 · resolved in 18m
Brazil - Bradesco Issues Affecting Transactions
Affected: Payin - PIX
Other iGaming payment providers to consider
- PaymentIQ · #2 · 99.98% uptime
- Volt · #3 · 99.96% uptime
- emerchantpay · #4 · 99.97% uptime
- MiFinity · #5 · 100% uptime
See the full most reliable igaming payment providers ranking →