Shipping & Fulfillment Software · reliability comparison
EasyPost vs Shippo: which is more reliable? (2026)
EasyPost is more reliable than Shippo, scoring 86.1 vs 32.8 out of 100. Over the last 90 days EasyPost reported 5 incidents and Shippo reported 51, with effective uptime of 99.85% and 89.94% respectively. EasyPost resolves incidents faster on average (2h 54m).
Data updated Nov 1, 2026 · How we score
| Metric | EasyPost | Shippo |
|---|---|---|
| Reliability score | 86.1 | 32.8 |
| Rank (shipping software tools) | #4 | #11 |
| Uptime (90 days) | 99.85% | 89.94% |
| Incidents (90 days) | 5 | 51 |
| Partial / major outages | 1 | 26 |
| Avg time to resolve | 2h 54m | 5h 22m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where EasyPost and Shippo differ
- Shippo reported 10.2× as many incidents as EasyPost over the last 90 days (51 vs 5).
- Shippo had 26 partial or major outages, compared with 1 for EasyPost.
- EasyPost fixes problems faster: 2h 54m on average, against 5h 22m for Shippo.
- EasyPost's longest outage on record lasted 21h 18m (May 22, 2026); Shippo's lasted 1d 19h (Sep 20, 2026).
90-day uptime
EasyPost
Shippo
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent EasyPost incidents
- Degraded performanceOct 8, 2026 · resolved in 1h 13m
Degraded multi-carrier performance (UPS, others)
Affected: UPS, UPSDAP
- Degraded performanceOct 5, 2026 · resolved in 2h 4m
UPS Mail Innovations: Elevated error rate from UPS Mail Innovations APIs
Affected: UPS Mail Innovations
- InformationalSep 23, 2026 · resolved in 1h 27m
- Partial outageSep 20, 2026 · resolved in 5h 24m
Elevated errors with USPS Services
Affected: USPS (EasyPost)
- InformationalAug 27, 2026 · resolved in 15m
Affected: Webhooks, API, Tracking, Address Verification
Recent Shippo incidents
- Degraded performanceNov 1, 2026 · ongoing
Affected: UPS
- Partial outageNov 1, 2026 · resolved in 32m
UPS Transaction Service Degradation
Affected: UPS
- MaintenanceNov 1, 2026 · resolved in 4h
- MaintenanceNov 1, 2026 · resolved in 5h
- Degraded performanceNov 1, 2026 · resolved in 5h 51m
Affected: UPS
- Degraded performanceOct 31, 2026 · resolved in 19m
Deutsche Post Service Degradation
Affected: Deutsche Post
Other shipping software tools to consider
- Ordoro · #1 · 100% uptime
- Pirate Ship · #2 · 99.98% uptime
- ShippingEasy · #3 · 99.96% uptime
- ShipHero · #5 · 99.58% uptime