iGaming Payment Providers · reliability comparison
emerchantpay vs TrueLayer: which is more reliable? (2026)
emerchantpay is more reliable than TrueLayer, scoring 91.7 vs 74.6 out of 100. Over the last 90 days emerchantpay reported 4 incidents and TrueLayer reported 20, with effective uptime of 99.97% and 99.72% respectively. TrueLayer resolves incidents faster on average (2h 6m).
Data updated Nov 2, 2026 · How we score
| Metric | emerchantpay | TrueLayer |
|---|---|---|
| Reliability score | 91.7 | 74.6 |
| Rank (iGaming payment providers) | #4 | #7 |
| Uptime (90 days) | 99.97% | 99.72% |
| Incidents (90 days) | 4 | 20 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | 3h 41m | 2h 6m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where emerchantpay and TrueLayer differ
- TrueLayer reported 5× as many incidents as emerchantpay over the last 90 days (20 vs 4).
- TrueLayer fixes problems faster: 2h 6m on average, against 3h 41m for emerchantpay.
- emerchantpay's longest outage on record lasted 1h 5m (Jul 15, 2026); TrueLayer's lasted 23h 39m (Jul 29, 2026).
90-day uptime
emerchantpay
TrueLayer
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent emerchantpay incidents
- InformationalOct 2, 2026 · resolved in 10h 42m
Partial Service degradation – Resolved
Affected: Genesis - web payment form (PRODUCTION), Genesis - API (PRODUCTION)
- Degraded performanceSep 23, 2026 · resolved in 3h 41m
Emerchantpay - Genesis Gateway - Temporary SEPA service disruption
Affected: Genesis - web payment form (PRODUCTION), Genesis - API (PRODUCTION)
- InformationalSep 1, 2026 · resolved in 22d 2h
Emerchantpay - Genesis Gateway - Temporary SEPA service disruption
- InformationalAug 27, 2026 · resolved in 1m
Emerchantpay - Genesis Gateway - Temporary service disruption
Affected: Genesis - API (PRODUCTION)
Recent TrueLayer incidents
- Degraded performanceOct 23, 2026 · resolved in 1h 32m
PLN Payouts Degraded Performance
Affected: From 🇪🇺🇵🇱 PPABPLPKXXX
- Degraded performanceOct 21, 2026 · resolved in <1m
EUR Payouts Delayed Settlement
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- Degraded performanceOct 20, 2026 · resolved in 52m
EUR Payments Delayed Settlement and Failures
Affected: To 🇪🇺🇪🇪 LHVBEE22XXX, To 🇪🇺🇮🇪 TRYEIE23XXX, From 🇪🇺🇫🇷 TRYEFRP2XXX, From 🇪🇺🇪🇪 LHVBEE22XXX, To 🇪🇺🇩🇪 SXPYDEHHXXX, To 🇪🇺🇫🇷 TRYEFRP2AAA +14 more
- Degraded performanceOct 18, 2026 · resolved in <1m
EUR Payments Delayed Settlement
Affected: To 🇪🇺🇫🇷 TRYEFRP3XXX, To 🇪🇺🇫🇮 TRYEFIH3XXX, From 🇪🇺🇩🇪 SXPYDEHHXXX, From 🇪🇺🇩🇰 SXPYDKKKXXX, From 🇪🇺🇫🇮 TRYEFIH3XXX, To 🇪🇺🇩🇰 SXPYDKKKXXX +4 more
- Degraded performanceOct 16, 2026 · resolved in <1m
EUR Payments Delayed Settlement
Affected: To 🇪🇺🇩🇰 SXPYDKKKXXX, To 🇪🇺🇮🇪 TRYEIE23XXX, To 🇪🇺🇫🇷 TRYEFRP3XXX, To 🇪🇺🇫🇮 TRYEFIH3XXX, From 🇪🇺🇩🇪 SXPYDEHHXXX, From 🇪🇺🇫🇷 TRYEFRP3XXX +4 more
- Degraded performanceOct 16, 2026 · resolved in <1m
EUR Payments Delayed Settlement
Affected: From 🇪🇺🇩🇰 SXPYDKKKXXX, From 🇪🇺🇮🇪 TRYEIE23XXX, From 🇪🇺🇫🇮 TRYEFIH3XXX, To 🇪🇺🇩🇪 SXPYDEHHXXX, To 🇪🇺🇮🇪 TRYEIE23XXX, From 🇪🇺🇩🇪 SXPYDEHHXXX +4 more
Other iGaming payment providers to consider
- PayRetailers · #1 · 99.99% uptime
- PaymentIQ · #2 · 99.98% uptime
- Volt · #3 · 99.96% uptime
- MiFinity · #5 · 100% uptime
See the full most reliable igaming payment providers ranking →