Restaurant POS · reliability comparison
Epos Now vs NCR Voyix Aloha: which is more reliable? (2026)
Epos Now is more reliable than NCR Voyix Aloha, scoring 85.9 vs 50.2 out of 100. Over the last 90 days Epos Now reported 6 incidents and NCR Voyix Aloha reported 37, with effective uptime of 99.86% and 98.75% respectively. Epos Now resolves incidents faster on average (2h 30m).
Data updated Nov 1, 2026 · How we score
| Metric | Epos Now | NCR Voyix Aloha |
|---|---|---|
| Reliability score | 85.9 | 50.2 |
| Rank (restaurant POS systems) | #5 | #13 |
| Uptime (90 days) | 99.86% | 98.75% |
| Incidents (90 days) | 6 | 37 |
| Partial / major outages | 2 | 1 |
| Avg time to resolve | 2h 30m | 5h 20m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Epos Now and NCR Voyix Aloha differ
- NCR Voyix Aloha reported 6.2× as many incidents as Epos Now over the last 90 days (37 vs 6).
- Epos Now had 2 partial or major outages, compared with 1 for NCR Voyix Aloha.
- Epos Now fixes problems faster: 2h 30m on average, against 5h 20m for NCR Voyix Aloha (2.1× quicker).
- Epos Now's longest outage on record lasted 7h 9m (Jul 23, 2026); NCR Voyix Aloha's lasted 10h 53m (Aug 18, 2026).
90-day uptime
Epos Now
NCR Voyix Aloha
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Epos Now incidents
- InformationalOct 31, 2026 · ongoing
Investigating a possible issue affecting some Epos Now services
- InformationalOct 26, 2026 · resolved in 3h 18m
Investigating a possible issue affecting some Epos Now services
Affected: EPOS NOW HQ BACK OFFICE
- Degraded performanceOct 21, 2026 · resolved in 1h 50m
Affected: EPOS NOW FRONT TILL
- Degraded performanceOct 21, 2026 · resolved in 6h 25m
Cloud Sync Intermittent Availability
Affected: EPOS NOW FRONT TILL
- Major outageOct 20, 2026 · resolved in 1h 27m
Cloud Servicesofficial update ↗
Affected: EPOS NOW HQ BACK OFFICE, EPOS NOW FRONT TILL, SUPPORT CENTRE, EPOS NOW PAYMENTS, APP STORE
- Partial outageOct 3, 2026 · resolved in 16m
Epos Now Login Service - Unavailable
Affected: EPOS NOW HQ BACK OFFICE, EPOS NOW FRONT TILL, SUPPORT CENTRE, APP STORE
Recent NCR Voyix Aloha incidents
- Degraded performanceNov 1, 2026 · resolved in 34m
Voyix Connect Hospitality Degraded Performance
Affected: Hospitality Environment Authorizer Service-NAMER, Hospitality Environment Processor Service-NAMER, Online Transaction Processing - Restaurant-NAMER, Third Party Processors-NAMER, Voyix Connect Gateway - Restaurant-NAMER, Voyix Connect Reporting - Restaurant-NAMER +1 more
- Degraded performanceOct 29, 2026 · resolved in 13m
Command Center Extended Maintenance - APAC
Affected: Command Center-APAC
- MaintenanceOct 29, 2026 · resolved in 1h 18m
Command Center | Extended Maintenance
Affected: Online Ordering API-NAMER, Command Center WebOrder-NAMER, Configuration Center-NAMER, Online Ordering Classic-NAMER, Ordering Essentials-NAMER
- Degraded performanceOct 28, 2026 · resolved in 3h 12m
Pulse Realtime | Degraded Performance for Namer Region
Affected: Pulse Realtime-NAMER
- Degraded performanceOct 28, 2026 · resolved in 4h 4m
CFC Data Distribution | Degraded Performance in APAC Region
Affected: Configuration Center-APAC
- Degraded performanceOct 26, 2026 · resolved in 2h 59m
Order Notifications Degraded for EMEA
Affected: Order-EMEA
Other restaurant POS systems to consider
- Shopify POS · #1 · 100% uptime
- SpotOn · #2 · 100% uptime
- Loyverse · #3 · 99.91% uptime
- Clover · #4 · 99.88% uptime