Restaurant POS · reliability comparison
Epos Now vs SpotOn: which is more reliable? (2026)
SpotOn is more reliable than Epos Now, scoring 99.2 vs 85.9 out of 100. Over the last 90 days Epos Now reported 6 incidents and SpotOn reported 2, with effective uptime of 99.86% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Epos Now | SpotOn |
|---|---|---|
| Reliability score | 85.9 | 99.2 |
| Rank (restaurant POS systems) | #5 | #2 |
| Uptime (90 days) | 99.86% | 100% |
| Incidents (90 days) | 6 | 2 |
| Partial / major outages | 2 | 0 |
| Avg time to resolve | 2h 30m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Epos Now and SpotOn differ
- Epos Now reported 3× as many incidents as SpotOn over the last 90 days (6 vs 2).
- Epos Now had 2 partial or major outages, compared with 0 for SpotOn.
- Epos Now's longest outage on record lasted 7h 9m (Jul 23, 2026); SpotOn's lasted 2h 51m (Nov 25, 2025).
90-day uptime
Epos Now
SpotOn
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Epos Now incidents
- InformationalOct 31, 2026 · ongoing
Investigating a possible issue affecting some Epos Now services
- InformationalOct 26, 2026 · resolved in 3h 18m
Investigating a possible issue affecting some Epos Now services
Affected: EPOS NOW HQ BACK OFFICE
- Degraded performanceOct 21, 2026 · resolved in 1h 50m
Affected: EPOS NOW FRONT TILL
- Degraded performanceOct 21, 2026 · resolved in 6h 25m
Cloud Sync Intermittent Availability
Affected: EPOS NOW FRONT TILL
- Major outageOct 20, 2026 · resolved in 1h 27m
Cloud Servicesofficial update ↗
Affected: EPOS NOW HQ BACK OFFICE, EPOS NOW FRONT TILL, SUPPORT CENTRE, EPOS NOW PAYMENTS, APP STORE
- Partial outageOct 3, 2026 · resolved in 16m
Epos Now Login Service - Unavailable
Affected: EPOS NOW HQ BACK OFFICE, EPOS NOW FRONT TILL, SUPPORT CENTRE, APP STORE
Recent SpotOn incidents
- InformationalAug 26, 2026 · resolved in 12m
- InformationalAug 10, 2026 · resolved in 36m
Online orders (Doordash, Ubereats, ORD) are not showing modifiers when orders reach the kitchen
Affected: SpotOn Restaurant Express, SpotOn Online Ordering
Other restaurant POS systems to consider
- Shopify POS · #1 · 100% uptime
- Loyverse · #3 · 99.91% uptime
- Clover · #4 · 99.88% uptime
- Revel Systems · #6 · 99.84% uptime